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DishTV.in / Most ridiculous service

83% 6
I have moved from Gurgaon to Hyderabad. I am desperately trying to contact DISTV call center for installation. They promised big things like moving is piece of cake etc etc. Now, I talked to them on 1st of March, they said someone will contact me within 24 hours but, no one turned up yet.

I tried the call center number [protected] , [protected]) and no one is picking the call (either it say sorry phone busy or sorry no one is picking up). First time faced situation like this.

After continuously trying for Five days, I called the Noida number (STD for me). Someone pickup the call when I asked him why no one turned up answer was, wee have sent it to dealer they did not come, what can we do?

Huh what can we do means? He then told me he is forwarding my call to senior executive. I waited for 3 minutes no one picked up the phone.

In this duration I have sent them two mails but, did not get any reply. See the mails below. Don't go by the promises this is first hand experience of buying DISHTV and moving with it. It's horrible. I am going to through it and take some cable service or might give a try to TATA SKY.

I am DISh TV subscriber VC number is XXXXXXXX. This is a new connection installed in Gurgaon in October. In December, I was suppose to move out of Gurgaon. That is why I did not make the payment. I was not sure whether I'll continue with DISH TV or not.

Now, I moved to Hyderabad and fixed my mind to continue with DISH TV. I talked to one dealer last week Ravi Electronics, Koti, Hyderabad (Ph - [protected]). He asked 300 RS for installation. That was surprising, as DISH TV claims 200 for installation and that was the charge in Gurgaon. Here in Hyderabad it seems dealers lobby exists.

I agreed for paying 300 RS, finding no alternate as other dealers also quoted the same amount. Finally after two days, he sent one person who couldn't do the installation because he came without drill machine. By the way, that person was looking like completely untrained person.

Then two days back on 27th Feb 07, I talked to DISH TV customer care center [protected]. Got the complain number XXXXXXX. I was told within 24 hours engineer will come and install the DISH.

About payment, I told the customer care executive, the moment it gets installed I'll pay for my subscription. As your engineer shall give me the feel of service provided by DISH TV. Now it's more than 48 hours no one contacted me.

I am trying the above number since yesterday (28.02.07). either it shows busy or no one is picking up the phone? I got another number from net [protected] but, faced the same response.

2nd Mail


Are you guys suppose to reply or not? Today, I called your noide number (STD call for me). The customer care executive simply asked me to hold while he transfer the call to senior executive. Because, I asked him whose responsibility was to track the dealer and send a person to my place for installation. He transferred the call I waited for 3 Minutes no one picked the call.

Now, it's time. I should tell you that I am going to drag DISH TV in the consumer court. This mail shows I am trying to contact DISH TV desperately but, not getting any response from DISTV.


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A  9th of Apr, 2007 by 
Agree Disagree 0 Votes
Quality of Dish TV customer service is bad. They say that all dealers accept cash /cheque and their Hyd office says that only two dealers in Hyd accept the payments. Their web service is pathetic. Most of the pages give errors. Payment by credit card on the web is a big joke. Most of the times it gives errors and some times when it throws errors the payment gets processed. Figure it out.. Worst payment gateway that I have seen.. Kudos to dish TV India.
A  8th of Jun, 2007 by 
Agree Disagree 0 Votes
I paid my dish tv renowell amount to their distributer on 28-5-2007 (786rs). But my setup box deactivated.
N  5th of Jan, 2008 by 
Agree Disagree 0 Votes
I have shifted from G.Noida to Gurgaon , my account was expiring on 20.1.08 but I paid 900 and got it renewed for 3 more months , paid 300/- for installation of connection in Gurgaon but dish is not working fine and my several desperate requests have failed to set it right can someone please help me and restore correct quality of connection.
Vivek Tyagi
N  1st of Jul, 2009 by 
Agree Disagree 0 Votes
dish tv customer care no
N  1st of Jul, 2009 by 
Agree Disagree 0 Votes
dishtv hyderabad no entha
N  2nd of Jul, 2009 by 
Agree Disagree 0 Votes
Dishtv Customer care numbers

Customer care number 1860-180-3474 or 60013474,
Please prefix: 011 for North, 022 for West, 033 for East, 044 for South
Or 18001803474 (toll-free)
Or 0120-2445665 (STD)
Or 0120 -4443474 (STD)
» From all other phone lines Northern India: 011-60013474
Southern India: 044 -60013474
Eastern India: 033- 60013474
Western India: 022-60013474

Email id: customercare@dishtv.in
A  17th of Apr, 2011 by 
Agree Disagree 0 Votes
Dish TV payment gateway is horrible
N  16th of May, 2011 by 
Agree Disagree 0 Votes
The most non customer friendly system.
Everyday some problem or the other would come with solutions not before a week only after repeated calls to the customer service.
Never come across such pathetic set-up ever.
Strongly advice everyone to never opt for it

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