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DishTV.in / Chor company

1 India Review updated:

This company is cheating the customers. Every now and then they are demanding extra payments for different channels for which I have not demanded or they are demanding extra money for already subscribed channels. Today there are three of their transponders are not working, thus many channels which I view are not available. If one tries to phone there is lot of time wasted on liostening to the waiting music on their phone of call center. The local distributor is not ready to help either. It is a money fleecing business. Many a times their transponders are not working; if that so occurs they should publically admit before the customers and refund the money if they are genuine people.
I wish something concrete should be done to correct this.
with regards,
anoop

An
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Comments

  • An
      24th of Apr, 2009
    0 Votes

    Defaulting DTH operators should be brought to book. They are physically distant from the customer, so the customer cannot directly argue with them, the network of distributors and local agents provide them with the protection because of inaccessbility.

  • Am
      30th of Apr, 2009
    0 Votes

    @Anoop,

    Well i give you the customer care email id: customer care@dishtv.in, where you can register your complaint and get resolution for all your queries About packages and channels, That which channels is available in your package and what channels are available in ala-carte packs for which you have to pay extra.

    Also you can go to dishtv website for channels packages and ala-carte packs details: www.dishtv.in

  • An
      18th of May, 2009
    0 Votes

    Today, i.e. 18-05-09, since evening the Star TV, Real and many other channels are not avaailable. Under the settings I found that the transports no.2 and 3(vertical) are showing signal quality around 0. It is your deficiency in service. May be by tomorrow these channels shall again appear following channel search. Today I tried many times but failed to get these channels. Are you going to refund me the money? As you cannot provide me back those programmes which are running now. Instead of over 200 channels only 168 channels are available.

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