Dish Network / telephone service phone number [protected] agnes I adams
On December 31st, 2016, we called dish customer service about our phone service problem. This is the problem. We can receive long distance calls, but we can not make any out going long distance calls. We have called several times about this problem and have been assured that the problem would be corrected by the next day, that our phone connection would be disconnected and then reconnected and by the next day this would solve the problem. Well let me tell you if this is being done it is not working! Today I tried to chat with one of your reps. and they said they don't handle this type problem! We need to call in for this service! So now it's two weeks later and we still can't make a call to long distance numbers! I would like to request that you send out a service technician with instructions not to leave our home until the problem is resolved, and that this be done at your expense. An adjustment in our monthly billing would be nice also.
Thanks, Gary Adams, husband of Agnes Adams.
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