I left the cable company for dish network. Because I didn't have a major credit card, I was put on a "pre pay" account. I was never informed of this, nor was I ever told what a "pre pay account" entails. My bill was due on Jan 23rd, I paid it on Jan 25th, at one of their authorized payment centers, I called them to let them know I paid the bill, their response was, although it was paid at their authorized center, and I have a receipt, it is not considered paid until the computer receives the payment. As a result, my service was disconnected today, because it takes 2 to 3 business days for them to receive the payment, which also was not disclosed. I have filed a complaint with the PA attorney general, and I would suggest anyone else this has happened to, file a complaint, as well. (I'm sure I am not the only one). If they have enough complaints filed, just maybe someone will take notice, and file a lawsuit, to make them stop their deceptive practices. I also belive it's a scam to get a reconnection fee from people.