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Direct Express

Direct Express review: disputing a claim 4

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Author of the review
6:07 pm EST
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I'm so upset at the fact that I was ripped off of my money on my Direct Express card. I did all they requested of me and I'm not to recieve a credit back to my card account. Christmas came and went. I'm still without a penny. It's the sadest Christmas I ever had. They sent me a letter stating that if The questionnaire, including police report would be relieved within 10 business days a provisional credit would be issued. Well the initial call was on December 8, 2017 and I mailed all the letters on December 18, 2018. It's been past 10 days I believe they should have received my paperwork by now. It's December 26, 2017 Today. Why in the world do they send letters stating untrue statements. Im without a penny, I'm behind on my Rent now just hoping I don't get EVICTED.

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Lorie Colton
, US
Feb 23, 2021 1:45 pm EST

FROM WHAT I HAVE LEARNED, THERE ARE ALOT OF COMPRIMIZED FOLKS HAVING THE SAME ORDEAL WITH DIRECT EXPRESS . THERE NOT AS PROFFESIONAL AS PERSEIVED, AND HOW AND WHY DOES THE GOVERMENT CONTINUE TO LET THESE PEOPLE OVERSEE OUR LIVES IN THIS MATTER ? I HAVE SENT A MESSAGE TO THE WHITE HOUSE ASKING THE PRESIDENT FOR SOME INSIGHT ON THESE ISSUES . REMEMBER NEVER GIVE UP KEEP FIGHTING FOR WHAT IS YOURS . PROVIDE YOUR INFORMATION TO BBB, GOVERNOR, ANYONE THAT CAN MAKE A DIFFERENCE . THEN OUR VOICES WILL BE HEARD

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jackia
, US
Dec 04, 2019 11:14 am EST

julio cabera directexpress po box 245998 san antiono tx 78224 direct express took oder ups delivery 10401 foster ave brooklyn 11236 terminal ups wintess odertaken sendcard teriminal card5820 shute down close -50.00 wintess
ontheracrd 4986 -13.50 canell directesxpress card send 9943 took -58.00 from 165.00 left 98.00 blanacecards level 2 refund payment back account julio cabera tickect beening denied level two custerm serveces call socailsecuity adrimintion 12/-4/2019 direct desposit chanage to bank corp account payment supplment socail secuity payments
card9943 took 165.00 left 98.00 took 67.00 account werecard 5820 shute down newcardsend4986 replacment 9943 send wintesspayment taken account servececustmerservecedirect express 01/02/1968 [protected]

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jackia
, US
Dec 04, 2019 11:08 am EST

julio cabera wintess card number 5820 close card shute down card directexpress send 4986 canel, card wrong card
send to julio cabera -58.00 card onther -13.50 card canell send 9943 took -58.00 ups delivery card ups

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Rebecca lvey
, US
Aug 25, 2019 5:51 pm EDT

They are a bunch of lairs. San Antonio Texas div. too. 251.57. They said since I had made a charge at this place 3 yrs ago it showed history with the company so I clearly made the charge.