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Designer Shoe Warehouse [DSW] / zophie2 v.s. effie 2 black smooth shoes from naturalizer

1 Tallahassee, FL, United States

I ordered a pair of Zophie2 shoes, but what arrived in the mail was one Zophie 2 and one Effie 2. They use the same upper material but have quite different edging, stitching, bottoms and are obviously not a pair. Wonder if the person filling my order was paying any attention at all? Even a blind person could feel the difference between the two shoes. A simple run past Quality Control should have caught this mistake.

Oddly, DSW 's own website sent me here to register a complaint.
Really love the shoe but will have to buy from another supplier.

Jan 26, 2019

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