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Debonairs Pizza review: halaal meat 41

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12:10 pm EST
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I would like to know why the above chains seem to think that we live in a predominantly muslim country. I do not eat halaal meat. It is not slaughter humanely and it is blessed by someone of another religion. I live in the southern suburbs and I cant get fast food anywhere as all of the above and more are halaal even though the majority of clients are not muslims. The only way to stop this is for everyone not muslim to forego fast food for a couple of weeks and see how fast they change there minds.

And that means that they supply non halaal outlets with meat not slaughtered halaal because that is another trick. They think that because they serve bacon that makes it ok and it does not change why i dont eat it. This sucks and more people should actually stand up about this.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

41 comments
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Puleng Radebe
, US
Oct 22, 2023 2:02 pm EDT
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Hi my name is puleng ive odered a pizza from wonder park to hardi muller Rosslyn on the 8th of October they delivered my oder then i give the delivery guy cash to pay for my oder to find out on monday checked on my app says no payment received im si disappointed

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Sharon Kleintjes
, US
Sep 30, 2023 10:07 pm EDT
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23 Sept 2023. Ordered pizza at about 715pm for some visiting kids, arrived 835pm ice cold. Called the branch I ordered from Twice, Plumstead, Cape Town, was directed to the 'queries office' which did not pick up. Kids all went home late, waiting for their supper. Not happy.

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Anna Dlamini
, US
Jul 31, 2023 9:41 am EDT

Good day

I ordered triple decker on chicken flavor I was very disappointed with the pizza my 3rd layer had no meat and I got something meaty flavor.

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SimzS
Katlehong, ZA
Jul 12, 2023 12:32 am EDT
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I ordered a pizza online from Katlehong Hahatsi, delivery was quick, but the pizza is tasteless and the vegetables are raw. I'm so disappointed, because I order from them every time.

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Mandih Ameera
, US
Jun 10, 2023 3:17 pm EDT
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I made a order an online order today on the 1 of June at. 1 02 pm

At Debonairs Pizza shell Phoenix city... My order number #38518

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LebogangMotseokae
Carletonville, ZA
May 20, 2023 8:21 pm EDT

I waited from 17:37 till 20:15 pm

get my pizza, worse the pizza was very cold Carletonville service is very bad and no one is willing to call and advise us that they are busy or what date 2023 May 12

Contact lebo [protected]

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Sihleee
Jhb, ZA
Feb 23, 2023 1:16 am EST

Did not get my change R30 after paying with a R200 note,and call the store which the promise to bring it back,but dololo bramfointein Debonairs are crooks even the person who was taking my order.14 Feb 2023 7.06pm

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Mojabeng
VANDERBIJLPARK, ZA
Feb 04, 2023 11:35 pm EST
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I bought pizza at our nearest store and I was not satisfied with the quality of it, and the main reason I bought double stack is because I love that cream cheese and I really don't see any reason why I should buy try pizza with the amount of double stack

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Mandiz
Queenstown, ZA
Feb 01, 2023 9:20 am EST

I just want to lay a complaint about Ezibele branch they are very slow and they have a bad attitude,i placed an order at 12:45 up to now i have not received my order and its not that the branch is full no its not full its just they are very slow and it seems like there's only one person preparing the orders

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NokuthulaGG
Johannesburg, ZA
Dec 17, 2022 8:22 pm EST

Looks like time is not properly managed. Stuff is rude ! It can never take 2 hours to receive an order that's pathetic - it can never be the customers fault that there are only 4 drivers available if that is really the reason in the delay in delivering - HIRE!

Such a waste of time honestly

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Bhekamaswazi
L, ZA
Dec 13, 2022 2:46 am EST

I bought triple Decker on 30 November 2022 and I sent my unique code I did not receive any thing i bougt it at 87murchison street in Ladysmith kzn

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Shenita Cornelius
, US
Nov 29, 2022 6:07 pm EST

I placed an order on Friday 18th November 2022 ...order arrived wrong then got another one after having to fight with the team to fix my order...then it taste bad .this is not the 1st time...every time I complain it just gets shoved away. Please train your staff .

[protected]

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Rebecca Mofokeng
, US
Nov 22, 2022 6:03 am EST

I've bought a pizza sweet chilli pizza on the 16 of November 22 the pizza was fuul of sweet chilli sauce it was burnt the pizza base was hard like a rock I bought it at phuthaditjha crusent mall debonairs and this was not the first time I have experience this

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Katlego Nkatlo
, US
Oct 26, 2022 3:05 pm EDT

Wow what a waste of my last R200 after craving Pizza and guess what I get a worst of it 😝😝😝 how can you do this to me ... I am so disappointed ☹️☹️😟 so much money 💰 R200 while I didn't even finish a slice on it ...it's dry , has after taste and it smells otherwise

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Sima Mdipha
, US
Oct 25, 2022 5:19 pm EDT

I order a pizza 2 hours ago till now I have not received my order and no communication or tracking nothing

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GuguDolly
Manguzi, ZA
Oct 22, 2022 1:07 pm EDT
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Its Sunday the 15th of September time 10h00 morning, Jozini Debonairs is closed if I ask them they are telling me they usual open so late ,am asking when are u opening can u just estimate they are telling me I will see with the door, and last week I bought uncooked pizza yooo Jozini Debornairs is useless

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Ma mpho
, ZA
Oct 10, 2022 5:35 pm EDT

The lady by the name of Radebe Vivian at Esgro sixteen shop 7, Malan Vanderbijlpark.,she is very rude, she don't know how to speak with customers, she have attitude.. Please teach her how to speak with customers. I went there to buy Pizza, I got a bad service from her.

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Sharonkhens
Johannesburg, ZA
Sep 07, 2022 4:16 pm EDT
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I bought a pizza at debonairs florida i complained about the pizza being burned and i asked the driver to take the pizza back and i was given a half done pizza im so dissapointed about the shop as is not for the first time. I have received a burned pizza.

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Wanjiru Gachiee
, US
Aug 16, 2022 8:24 pm EDT

I am making a complaint that I keep receiving Debonairs Pizza sms and I have already asked to have the number removed

I am not able to stop out because my number is only for data

the number belongs to the university of Kwazulu-Natal

the number is +[protected]

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Siyanda Duma
, US
Aug 15, 2022 8:40 am EDT

Don't order debonairs on Saturday

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Tshidi12
, ZA
Mar 14, 2020 4:09 pm EDT

The driver arrived late, hung up on me and he kept on saying what must he do if the order arrived late I must contact the store and he was very rude I ordered online around 10:38 for 12:00 delivery

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Wudaa
, ZA
Dec 29, 2019 12:02 am EST
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I ordered a pizza at 17:32 the driver come by me at 19:20 and when I asked him why they take so long he come with an attitude and not just that the dam pizza cold even the wings I ordered was cold and when I told him. He tell me yes why complain you gone vriet it tog. His [censored]en rude please see into this matter otherwise I'll take thing further

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Malefa
, ZA
Dec 21, 2019 7:20 pm EST

I've ordered a creme decker with extra cheese n paid R188. 80 at 16:54.only to find that when i got home they gave me triple decker and i was already at windmill park. I am very much disappointed because what i was not expecting that.

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Andrew Spencer Brennan
, US
Dec 15, 2019 9:06 pm EST

Good day

I have on more than one occasion received horrible service from delivery drivers. The last one told me to go Fu## myself when I confronted him for not bothering to greet me after I had greeted him.

Disgusting actually. Well done debonairs on employing such a wanker.

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Nompumelelo Thusi
, ZA
Nov 09, 2019 10:08 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hi, I bought the Creamy chicken triple decker large today at Umgeni road Springfield, the pizza was soo thin for a triple decker not much of a debonairs sauce and inside it was soo empty. You would swear I ordered a tomatoes pizza coz thats the only thing that was there. I was very disappointed. Please can someone attend to this.

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kamogelo Prudence
, ZA
Nov 02, 2019 8:40 pm EDT
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On 27 October 2019 i ordered chicken cram-deck, I was given the wrong order.The correct order was made but when i complained the management was not pleasant. I was maded the corre t pizza but it looked unpleasant, it was dry and the was no sauce

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S.h.g
, ZA
Oct 07, 2019 11:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Bought the club pizza and double stacked it earlier todayfor my daughter ended up with a normal pizza paid extra for nothing, I want the pizza i paid for. This is the 3rd time this has happened and there's never any feedback.

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lunga poswa
, US
Aug 22, 2019 1:13 am EDT

I ordered a pizza around 6:39 at debonairs pizza in Phillip nel Park. Now it's 8:13 and the other hasn't arrived. I think that restaurant must not take orders from Andeon or a new restaurant for this side must be opened. I have hungry kids waiting since 6:39.

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Lameez Lawrence
, US
Aug 20, 2019 9:40 am EDT

I have used the online app to order from this debonairs multiple times before but I was very disappointed with the food I received today my pizza's was fall apart my base was broken each time I picked up a slice and it looks as the toppings were just scattered all over with no regard extremely disappointed with this.

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Moid
, US
Aug 20, 2019 11:47 pm EDT

Ordered pizza from debonairs Carlton centre over two hours and nothing.. phoned the branch and the staff just hung up once I began to complain the worst service and dint get to eat never again!

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Miss Balston
, ZA
Nov 11, 2018 1:56 pm EST
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I am very dissapointed in the pizza that I bought today 28/02/2017. I bought a on the double and it was extremely dry. The base was dry and the was hardly any topping on it. Even my 10 year old son complained about it. Very disappointed as our whole family loves Debonairs.

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Motiane
, ZA
Nov 05, 2018 1:19 pm EST
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Please tell us about the distance or kilometer that you make delivery
because some of your store doesnt want to deliver pizza your store at siyabuswa Mpumalanga they complain about informal settlement but when you advertise Debonair you dont mention distance so please help us so that we enjoy your Double decker as well

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Pearl Pewa
, ZA
Oct 16, 2018 1:02 am EDT

I ordered 2x on the triple pizza online and two of those pizzas looked like they were cut on the edges and I was not happy because It was not my first time ordering online but the product I got yesterday left me feeling very sad about the service. Is it because I ordered online and hence the damaged product I received. Can I please get a response.

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Sylvia123
, ZA
Sep 11, 2018 1:09 am EDT

Sunningdale branch told us they cant pick our order therefore we must place onother order coz mybe we have ordered wit the call centre but 15 min the delivery guy came with the broken pizza and cold pizza

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Nhlanhlabpm
, ZA
Sep 05, 2018 11:18 pm EDT

The app said that they deliver, only to be called by a very rude employee(Nolthando)that they dont deliver to my area.. I paid online and said I want a refund only to be told i must go all the way to Phoenix 😡😡😡 why must I be inconvenienced for your incompetence...atrocious service

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Goodness3
, ZA
Aug 20, 2018 7:14 am EDT
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I ordered wings online today at Midway mews, the wings are burned and tastes funny like they are rotten, couldnt eat them.

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KaraboT
, US
Aug 20, 2018 2:47 pm EDT

Good day;

This is a complaint regarding waiting period for food. Been waiting for more than an hour and no explanation was given for the delay. This is in Wonderpark debonair. Inv #: 23383.

Communication regarding the delay and appeasing the clients is dismal. The staff seems unable to pre-empt the demand & how to handle.

Overall serv very poor

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Mpume29
, ZA
Aug 16, 2018 2:45 am EDT
Verified customer This comment was posted by a verified customer. Learn more

3 hours later I received my order, very dry and looking like a double decker. My order number: 136 at Debonairs Umlazi Mega City. An unhappy customer never returns..The service was bad and unacceptable #TrySomethingRegretful!

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Moen
, GB
Aug 13, 2010 1:21 pm EDT

I want to complain about the Na'cho pizza,
I just bought one and I should say I was
really disapponted,
1. No topping
2. The cream cheese and avo - it was like
they used a teaspoon each on the Whole pizza
3. The base was so thin it felt like chips.
As an unsatisfied customer I don't think
I will ever buy Debonairs pizza again.

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RIDI20
, ZA
Jul 02, 2009 5:47 am EDT

Firstly how is Shooting or stunning an animal before it is slaughtered humane where laying an animal down calming it down and killing it in no more than 3 strokes of a blade. i dont think you understand the concept of Halaal meat very well. Firstly the meat is not "blessed" its simply that when the animal is slaughtered (the action of cutting in no more than 3 strokes) a prayer is read. by us reading the prayer we are simply saying that we sacrificing the animal for the pleasure of Allah. The meat still tastes the same. Secondly you may boycot ur fast food retailers but that wont particularly change them to a non halaal retailer as 9 out of 10 the halaal retailers are muslim owned and it is forbidden to sell non halaal. Secondly before you eat ur next pack of chips or chocolate or pack of gums or even have milk in ur coffee observe the halaal stamp on the back. If you would like to find out more about halaal and haraam (non halaal) drop me a mail i would be more than willing to help.