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Debenhamsitem not received

1
G Dec 01, 2014

Ordered shoes promised delivery maximum 4 days now over 7 days customer service less than useless they complained that the IT system is slow and hard to use.
The thing is the only way to complain is DON'T shop at Debenhams again, this is from someone who as spent a lot of money at this retailer over the years.
No wonder they are not reaching their internet targets.
Suggest they get Next to sort the orders and deliveries always on time and customer service is spot on.

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