The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Cricket Wireless / employee damaged my phone

1 San Diego, CA, United States

I purchased $300 cell phone at one of their authorized dealer locations.It was droid incredible flashed to Cricket. One time I went to corporate Cricket store because I had billing issues and employee asked me where did I get my phone. I answered, at one of your authorized dealer locations. He told me nothing, but reprogrammed my phone, so that I would not get internet service. My phone shortly would not work. I went to the place that sold me that phone and they upgraded me to $55 droid plan. My phone would not work after two days after that, just froze by start and nothing I could do to fix it.
I decided to switch to T-Mobile because Cricket employee reprogrammed my phone without telling me.Why do they authorized someone sell phones if they are against it? I lost $300.

Post your comment