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Cox Communications / customer service/outrageous bill

1 United States

My name is Eiolonda Farrier my phone number associated with my account is [protected] or [protected], I want to first start out by saying I like cox but the service here lately is horrible. I called to make arrangements in paying my bill which was is to be paid friday june 15th but when I called to make these arrangements the customer service associate was rude. I have been a faithful customer with cox going on 4 years but it has been a problem the last two months. my bill is running over $400.00 dollars each month this is absolutely crazy amount to pay on top of other obligations... i.e food, rent, lights, car payments, insurance. I ask the customer rep if there are other options in paying my bill she got rude again! I was so frustrated I just hung up. if I can get someone to contact me concerning my bill it would be greatly appreciated.

Ei
Jun 13, 2018

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