Couchsurfing International / couchsurfing's flawed reference system

United States

Couchsurfing has a seriously flawed reference system. The website says guests/hosts have 14 days to provide feedback, yet even after this time period has elapsed, the other user can post retaliatory negative feedback after seeing an honest negative feedback. How can the site expect people to give honest feedback in fear of retribution from the other user? This hardly encourages a culture of being honest and weeding out undesirable people. Couchsurfing refuses to take down the feedback of the other user. Unverified random users are free to post negative personal feedback even when they don't know the other person or are blocked. Support make unhelpful suggestions and do not deal with the incidents.

May 17, 2018

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