Costco Wholesale Corporation / rude customer service

Austin, TexasAustin, United States

Dear Costco management
I went to Costco today with my friend located at 10401 research Blvd, austin TX
There was a Costco lady who helped us to check out, she has terrible attitude
1, she never smiles
2, she was rude grab my credit card to verify my name without asking my permission
3, she throw my staff on the counter during check out
4, she charged me twice with the same item
3, she gives the incorrect information---
4, she failed to explain
as non Costco member can use cash only if he shops with the Costco member

I always have pleasant experience shopping in Costco.
I believe good customer service represents the image of Costo as one of the best wholesale stores nationwide
Please find the details below
OP# 143, name Colleen

Seq# 8203
App# 00159D
Trans ID--[protected]
Merchant ID--990681

May 10, 2017

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