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Cosmopolitan Magazine
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1.5 60 Reviews

Cosmopolitan Magazine Complaints Summary

8 Resolved
52 Unresolved
Our verdict: With Cosmopolitan Magazine's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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Cosmopolitan Magazine reviews & complaints 60

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1:53 am EDT

Cosmopolitan Magazine cosmopolitan snapchat

I used to enjoy the Cosmopolitan Snapchat. Then it took a turn for the worse. It went from a fun horoscopes to being anti-feminist/anti-equality. It is being hypocritical by claiming to be a feminist organization, and yet they continue to degrade men/males. I am all for equality and empowerment, but the Cosmopolitan Snapchat is crossing the line. It is no longer being hopeful and inspirational it is being rude and demeaning. There are numerous stories that degrade all men/males and basically call them animals while showing humiliating images. They are not showing both sides of a story, and are basically against all males. It is a shame Cosmopolitan allows such a thing to happen.

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humanwoman
, US
Jul 10, 2017 10:18 pm EDT

100% agree. Actually came here to complain about the same thing--in particular, the writer "Hannah Smothers" who just wrote another disgustingly sexist article titled "10 Invalid Complaints Men Should Not be Allowed to Have" (with most being perfectly relatable things that a woman should understand and support, such as complaining about jeans that don't fit or shoes that pinch one's feet? Like men aren't allowed to have *human* problems?).

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11:34 am EDT

Cosmopolitan Magazine magazine

Have been receiving mag that did not order. It has my mailing address but addressee does not exist. I don't like this mag and do not want it arriving in my mailbox. Expiration date is MAY18. Account #COS1515811394/8#

Would like to know when this mag was ordered and how it was paid for.
If I discover it was paid for through identity theft, there will be a lawsuit brought against the thief.

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Update by Donna Whitaker
May 19, 2017 11:37 am EDT

Please stop unwanted magazine.

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1:20 pm EDT

Cosmopolitan Magazine snapchat discover page

So today (28th April)i was reading the snap chat discover page for cosmopolitan about what to know if your dating a girl with acne and i didn't think much of it when i saw it but then after school a friend of mine got upset because she has acne and took offense to the page. She had finally built up her self confidence but the page upset her and dropped her confidence. obviously i thing my friend looks fabulous whatever happens but she feels very self conscious so maybe next time you could be more careful what you post. Thank you.

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1:07 pm EDT
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Cosmopolitan Magazine the product was featured on snapchat as news

When you write about acne and what you should know before you date people with acne can really put someone down such as myself. Experiencing acne isn't something that I and many other people appreciate. I feel self conscious when I'm out and when I'm at school, for me it feels like wherever I go everyone is looking at my skin. And then to have an article written on what you should do before you date someone with acne really doesn't help when your trying to bring your self consciousness up. Thank you

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9:20 pm EST
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Cosmopolitan Magazine subscription I never ordered or paid for

Cos1564534111/0
For some reason you are sending me a magazine I certainly don't want and never ordered. Why am I getting your magazine? Stop sending them! They take up a lot of space in my garbage bags. My husband asked did I subscribe to your disgusting magazine because he got the mail and was disturbed it was even delivered to our home. Alt-left material is not wanted or welcome in our home. Again, I never subscribed to your magazine and don't want it due to its highly offensive subject matter.

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8:58 am EST
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Cosmopolitan Magazine - the article of get out by kendra james

This is supposed to be an article about anti racism, right? But after I've read the get out article by Kendra James I was so hurt and out of my mind. She basically was targeting all the white women being super manipulative, not loyal and heartless. Being half European I am so disgusted by that, just because you're another race, there shouldn't be such thing...

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6:18 am EST

Cosmopolitan Magazine political articles

I was going throw the cosmo Snapchat story this morning(like I always do). But recently my love for cosmos fun and entertaining articles has rapidly gone away. The reason? This morning when flipping through the articles I came across one called "grow the #### up mr. president".. Can you even say that and be proud? This is not the first article cosmo has had bashing the president(there is one almost everyday) of our country and I'm about fed up with it. Cosmo has lost me as a faithful reader because of their careless and unattractive bashing. I don't care if you like Donald trump or if you like Hilary Clinton. One thing I will never support or understand it's the disrespect of the leader of our nation. It is childish and immature, especially knowing you're readers have all different views on our countries political stance. So in conclusion who really needs to "grow the #### up cosmopolitan?".

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pobarjenkins
Minneapolis, US
Feb 12, 2017 1:42 am EST
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It's a magazine. The writers and editors can express whatever they want to. Just stop reading it.

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8:02 am EST
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Cosmopolitan Magazine e-mail marketing campaign

This is the second time i have submitted my request. If i do not receive a response and resolution this time i will be contacting the bbb and filing a harassment complaint.

I do not want to receive marketing emails or any emails from cosmopolitan.com or any of the subsidiaries!

The unsubscribe feature in the emails doesn't work. You click on it, go to the unsubscribe, click on remove from all hearst magazine marketing campaigns and nothing happens. I have tried to unsubscribe everyday for two weeks.

Remove blake.[protected]@gmail.com immediately! This is harassment! I feel as though i am being held hostage by this company.

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7:32 am EST
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Cosmopolitan Magazine not being able to unsubscribe from your emarketing campaigns!

My email address is blake.[protected]@gmail.com. I have been trying to unsubscribe from your emails for two weeks. Your unsubscribe option doesn't work. Please remove me from your emails! I don't want to receive them. I am about to file a complaint with the bbb.

Now i am more pissed because i tried to submit my complaint and i was told it was too short, it had to be over 350 characters. Your company is a scam!

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1:29 pm EDT

Cosmopolitan Magazine magazine covers

I am a 25 yr old mother of a 3yr old. I have read the Cosmo and even purchased my fair share of them. I am aware of the world and society we live in now a days and its total lack of moral upbringings. I have look past and ignored the last few years of inappropriate covers titals and pictures but I drew the line today when in the check out line of food lion. Where I see the famous Madonna on the cover with the headline Sex sex sex! When do you stop and think for a moment of all the children much to young to understand or know about this stuff but olld enough to read that see this. And the horror their parents have face that their babies are being brought up in a society where its not even safe or comfortable for them to walk through a grocery stor without having this ignorance thrown in their face. Its as dirty as a playboy or pornapraphic magazine should they not be made to hide or disguise their magazine just as those are to be placed in public!?
Thank you.
Brittany

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D Lanore
Louiville, US
Feb 05, 2015 2:44 pm EST
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purchased one year subscription for my daughter and received one issue in last 3 months.
would like 11 issues as paid for.

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arias
Los Angeles, US
Apr 24, 2013 9:17 pm EDT
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im receiving a magazine i never subscribed to! i will not pay for this magazine and the worst part is that it's in spanish! i dont even read in spanish! i do not know how to contact them or cancel "my subscription" if i never ordered it. ughhhh i better not be charged for this.

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Heather M S
Tahoe City, US
Dec 05, 2011 1:45 am EST
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I just received a credit card expense for something I did not request: TWX*X747W1*COSMO $45.00. I was never interested in receiving the magazine, and I think they sent it as part of a promotion... and then charged me for something I did not purchase.

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bern
,
Aug 30, 2008 11:06 am EDT

I have subscribed to cosmo and have only received a handfull of magazines yet my order expires in a month... I'm confused as to why I have paid for these and have not recieved these magazines? I would like the problem resolved or my money back...

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9:32 am EDT

Cosmopolitan Magazine coffee article

Yesterday I decided to catch up with Cosmo on their snapchat story, and one of the articles I read was kind of appalling. It was about coffee, and how this person who wrote it loved it so much he/she considered it better than any other hot drink out there. It was a very bias article and had no real facts on anything about coffee. It was all personal opinion, which is not how an article like that should be written. It should of had the benefits of drinking coffee, not why so and so thinks its better than tea and is some what rude about it along the way of saying it.
I hope that the person who wrote this article gets a good talking to, or even taken off writing articles until he/she learns that you can't just bash what other people like because it's not what you like.

Thank you, and I hope you take all of what I said into consideration.

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Taylorh2
Aurora, US
Mar 24, 2015 9:52 am EDT
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You do know the the 'editor has final approval on what gets published ? Right ?

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7:54 pm EST
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Cosmopolitan Magazine charging for products I did not request

When I first subscribed to cosmopolitan I was excited because it is a refreshing magazine so i chose to spend for a 2 year subscription in between the time. I have had missed monthly subscriptions and cosmopolitan was kind enough to extend the subscription for any months I missed. My subscription expired in dec. 2012 They owed me until feb 2013. I received COUNTLESS HARASSING threatening invoices saying I owe THEM 15 dollars for my subscription. Automatically they take it UPON THEMSELVES TO PUT A CONTINUOUS SUBSCRIPTION FEATURE THEY I DID NOT ASK FOR. Its been 2 years and a lot has changed. Do to special circumstances I no longer can afford this magazine that I am forced to no pay for fear it can damage my credit. I was able to check a box to end the subscription policy but not after I pay this years subscription. I am very unhappy with the way I been treated and it has cause me to give huge caution in trusting in any MAGAZINE

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6:58 pm EDT
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Cosmopolitan Magazine charged for &renewal& after 1st subscription issue!

This company had an online ordering deal of $5.00 for six months of magazines. I paid in full and recieved ONE issue and I started getting letters from them- I ignored them since I knew I had already paid IN FULL, so after the 3rd letter I figured I better open it to see why they were mailing me- maybe it was a billing glitch. To my Horror- it was a bill for $21.37 ! saying- "here is your renewal bill! First of all, I never ordered a renewal, second of all my subscription had just started- so, why on earth would there be a "renewal" even being thought about? I will never order from this company again- they have no phone # to even get in touch with customer service! only an e mail or street adress to send snail mail to. All this aggrevation isn't worth the supposed savings You get.

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9:58 pm EDT
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Cosmopolitan Magazine overcharging

I was on the cosmopolitan website and subscribed (just 10 minutes ago!) and it said "36 issues for just $36 – SAVE 77% — Best Deal!". After I punched in all my credit card info and so on I got a receipt that said "We have accepted your subscription for Cosmopolitan and will charge your credit card $69 for 36 issues. Your first issue will be delivered to ------------------------------------------- in 4-6 weeks."
WTF?!?!
Also I did this deal along with it "Check this box to also receive 6 issues of Elle for just $5 more." and on the receipt it said "We have accepted your subscription for Elle and will charge your credit card $15 for 6 issues. Your first issue will be delivered to ---------------------------------------- in four to six weeks."

Also they have no phone number available on their website and when I try to login to "customer service" my login is continually denied.

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5:45 pm EDT
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Cosmopolitan Magazine - I never ordered this magazine!!!!

Hello, I have a a major complaint!!! I never ordered Cosmopolitan Magazine and and keep getting it in the mail!!! I am not paying for it. They can keep sending it, but it will not be paid for!!! I don't kow what is going on, but it better stop. I will take further action if it is not stopped. Thank you. I have tried contacting Customer Service, but their...

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4:42 pm EST
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Cosmopolitan Magazine billing

I received a notice stating my account has been brought to their attention for collections and my subscription suspended for non payment. I DID NOT ever renew this subscription. They also claimed they sent me several notices, but funny, this was my first one. I finally found their telephone number on the internet, but was not able to talk to a human. So, I cancelled with an automated teller. I'm hoping this does the job.

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Shana Calla
,
Nov 22, 2008 12:17 pm EST

I have just received my second invoice from cosmopolitan's (HEARST) "Invoicing bureau".
There is NO TELEPHONE NUMBER to call and get an explanation, lucky for me i have easy access to the internet, and went online, again no phone number -but i could "e-mail them".
well i used this same site a month prior to cancel my sub, which obviously didnt work. PLus..they are billing me in advance for magazines i have YET to receive. What a shady money hungry company.

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MinimumWageQueen
Glen Burnie, US
Sep 17, 2009 8:14 pm EDT

There was an ad for a Cosmopolitan sweepstakes on a website I was on. So I signed up for it, now I am getting a subscription. If it says anything about a subscription anywhere, I can't find it. Not only do I not want it, I already have a subscription!

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sj.wing
Portland, US
Jul 27, 2009 3:01 pm EDT

The Hearst Company has been sending us a Cosmo magazing without our expressed request. They then send us a bill and do not provide any information for us to contact them to cancel the 'subscription'. I don't know how to get rid of these people or the unwanted magazines!

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cosmo sucks
, US
Sep 28, 2010 8:12 pm EDT

I am having the same issue. Can you please tell me what number you used to finally get your subscription/billing taken care of. I have tried getting in touch with billing via e-mail with the response from them. "We will be in contact within 2-3 business days." It's been over 1 week.
I have also tried to talk to someone but can never speak to a human being.

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Mathilda
, US
Nov 25, 2009 10:50 am EST

I too received an invoice from Cosmopolitan which I never ordered. I never received a magazine. About a month later I received a letter from a collection agency demanding money for the subscription that I never ordered. I did not try to contact Hearst but did write an email - which, by the way, was THE ONLY way to contact the collection agency- and in no uncertain terms told them that if they continued to harrass me for money I would report them. I have not heard back, nor have I received another letter or invoice. I have yet to check my credit report to see if they have dinged me there.

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5:26 pm EDT
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Cosmopolitan Magazine did not order, do not want

I have not ordered Comopolitan for my office and I keep getting it delivered. I talked to someone a while back and they said they knew who to contact concerning this matter and that he would take care of it. He did, for about 2 months I did not receive any issues and now again here they are. How do I stop this junkie magazine from getting into my office?

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Brienday Johnson
, US
May 14, 2018 11:05 am EDT

Why am i receiving Cosmopolitan magazines. I never ordered this.

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12:20 pm EDT
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Cosmopolitan Magazine stolen subscription

I have subscribed to Cosmo for a couple of months now, but noticed that I did not receive my current month's magazine. I went online to check my account and noticed that someone had gone onto my account and changed the name and mailing address without my consent. I called a customer service number, and had my information changed back. I was told that I would not receive the magazine for the current month, but she would extend my subscription by one month to compensate. I think that is great. The problem I have is that anyone can log onto your account if you have this magazine subscription. All you need is either the account number or the name and address, both of which appear on the front of the magazine. Therefore, if someone steals your magazine, they can go online, log onto your account and change all your personal information to their own so that they will get the subscription that you paid for. That's what happened to me and I am furious that there is no possible way to prevent this. Cosmo's website does not even give the option to create a user ID and password to prevent this kind of theft.

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djmopa
, HU
Oct 21, 2009 3:33 pm EDT

Let me ask you this, so you were able to go online and see that someone changed the address for your subscription, did you write down the persons information?

After all, they did steal your subscription. The person must of typed their name, and address for the magazines to go to their house. You must have their name and address right? which you could easily file a report to your local police and post office... Stealing mail is a HUGE crime...

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11:58 am EDT
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Cosmopolitan Magazine missing issues

I guess you get what you pay for with this company. I spent around $10 for a years worth of issues and they missed me three months in a row. I thought that price was great compared to the store price of almost $4 an issue. I should've wasted the money. When I contacted them they go on to tell me to contact my postal worker and fill out some form with USPS. My postal worker told me that if she had the magazines then she would've delivered them and basically they weren't at fault. I just love the blame game. You know, when a company blames your late or missing product on the postal service and vice versa. Not once was I given the 'detailed information' like they say that their CS reps do in the FAQ. I haven't been notified whether or not they will resend issues or extend my subscription. Their customer service has been less than satisfactory and I'm rather disappointed.

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Update by amberlovesrobert
Jul 24, 2009 11:05 am EDT

So after waiting a long time and sending quite a few angry e-mails; I finally got a response. They told me that they would extend my issues for the ones that I have missed. Although I'm still waiting for this 'detailed information' that they go on about. It took them way too long to get back to me and give me a straight answer. I can understand a few business days [at the most], because I know how customer e-mails can pile up, but the time frame that they had was ridiculous. I'm just hoping that they don't skip me again. I don't want to go through all of this again. Word to the wise, pay attention to what you should be receiving. I have been working two jobs and I didn't pay attention to my not receiving the magazine. Apparently I should've acted quicker. If you do not receive by the 3rd of that month, then you should contact them. I hope that this helps someone who is going through the same problem with this company. Just be persistent until you receive what you were supposed to receive.

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12:00 am EDT
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Cosmopolitan Magazine - no response, no magazine!

I placed an order for cosmo magazine Jan 17 , $67.36 came off my cc and I have called the so called 1 800 number, never a real person to speak to. Is this company real? Will I receive this mag. or did I hit a scam? I would like a answer asap, I am a lawyer and will pursue this...

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