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Cool Frames / Shipping

1 United States Review updated:

Wow, took over 3 weeks to receive a pair of Ray Ban sunglasses. Said they had to come from Italy. Yes, I understand the sunglasses are made in Italy, but when I order something from Banana Republic I’m not waiting for the product to get here from Turkey. Yes they have lower prices than most, I saved 7 dollars. But had to wait over 3 weeks for my glasses. Next time I'll splurge the 7 dollars and get my sunnies in under a week.

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  • Da
      22nd of May, 2018
    0 Votes

    If COOL FRAMES DOES NOT HAVE INVENTORY, IT should not offer overnight shipping since that will be impossible. Their shipping policy yada yada yada...charged me $20 fee when I cancelled an order when I found out they were still waiting for my frames a day later, with no status on when those would arrive.. Its misleading...Overnight should not be offered for ANYTHING on their website that they do not physically had in their store or warehouse that is ready to ship

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