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Coles Supermarkets / new managerial factors on customer service

1 Odea Avenue, Zetland New South Wales 2017, Australia

I used to have a pleasant and warm shopping experience at Coles East Village Zetland where employees were willingly able to chat and help my shopping queries. As of late, I have noticed the social atmosphere between employee and customer being dismal. Is this due to new managerial factors where employees cannot have a friendly chat to customers?


Feb 15, 2019

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