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Clicks Retailers / consistency

Port Elizabeth, South Africa

I'm a doctor, I went to clicks pharmacy to get an antibiotic. And this time and only this time I was asked to provide my HPCSA card which I informed then that we now use electronic card. I further explained that I have been to clicks and other pharmacies before and all I do is give my Reg Number and ID. They insisted I show my card which I did and only to find out they don't have the antibiotic. So they wasted my time for nothing.

I asked from the other clicks what is this new rule that we have to provide the HPCSA card. He said there is no such thing.

I mean, most of the time we are helped by students and they take for ever. I'm not complaining about that, I understand.

I feel that was unacceptable. All I'm asking for is consistency, and could you pleases respect our time. Why wud I wait for close to 50mib for an antibiotic

Ok
Jun 20, 2017

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