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Unauthorized bank withdrawal

Complaint Rating:  90 % with 165 votes
90% 165
Contact information:
Louisiana, Missouri
United States
On 5 / 1 www. Cleverbridge. Net koeln de made a withdrawl from our checking account in the amount of 29. 95,
Then again on 5 / 18 calling themselves online info agency for 1. 95, then again on 5 / 20 / 09 in the amount of 39. 95, leaving the phone numbers of 888 - 766 - 8352 then again on 6 / 1 / 09 for 9. 95 with 877 - 379 - 6527 calling themselves online svc, and again on 7 / 02 / 09 in the name of id shield for 9. 95 with phone number 877 - 402 - 2671.
After careful research cleverbridge. Net processes charges and fee's for online downloadable software - but beware of any products you download from the web - the price you pay is not the only one you will ever be charged - remedy to this situation is change your bank account debit / credit card number"s with the bank - origin of who uses this processing company is uniblue system's tweaker - if you purchase this product - beware of following charges thereafter often using other names and number's that are unmaned phone lines.
Complaint comments Comments (52) Complaint country United States Complaint category Unauthorized Charges


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N  7th of Jul, 2009 by    0 Votes
robbing me blind
N  7th of Jul, 2009 by    0 Votes
Contact your bank immediately, and dispute any and all charges by them.
A  9th of Jul, 2009 by    0 Votes
This just happened to me! I was talking with my bank as I was reading this and it gave me chills, I have these exact charges on my bank statement. They also charged FOREIGN TRANSFER FEES ranging $.02 - $.50

They have canceled my Debit/ATM card (since that's what was hacked and used) and will issue me another one. Absolutely be careful out there people. Be safe out there...

Viktoria H
A  14th of Jul, 2009 by    0 Votes
This is now happening to me, I do not buy anything online. I'm afraid of this happening.
Now I'm wondering since they take so little out if it's happened before.

Going to the bank tomorrow.
A  21st of Jul, 2009 by    0 Votes
Do not buy "Grants For Citizen" CD. Same charges happen with this product.
A  31st of Jul, 2009 by    0 Votes
When this happened to me it was shortly after I ordered "The Shark Steam Mop" from the website www.trysteammop.com. SO... DO NOT .. I repeat.. DO NOT order from that website!! Here's a photo what I ordered.
N  31st of Jul, 2009 by    0 Votes
ok, guess the photo didn't work, anyway, it's The Shark Steam Mop. Make sure it's a safe website you're in before you order that. (By the way, the mop works pretty good on kitchen floor, NOT so good on carpet tho)
D  11th of Aug, 2009 by    0 Votes
WWW.CLEVERBRIDGE.NET KOELN DE - THIS IS THE CHARGE ACCOUNT FOR UNIBLUE, and no doubt quite a few other groups as well. Your purchase was for 29.95 for registrybooster / tweaker. If you check your account you will find there is no debit to Uniblue. I also bought Panda anti-virus the same day but the billing was MYBILL-SOFTWARE .COM. Check your purcahse order copy that you should have kept, and you will see that they clearly state the billing name they will use
N  1st of Sep, 2009 by    0 Votes
Thye letter wich I received on Aug. 24, 2009 is not understandable to me. The merchandise you mention is "Registry Booster 2009", Ref. # 6356152. 1). I don't understand what the 'Registry Booster 2009"is. 2). I don't recall the purchase date, (I am global amnesia patient). I checked into my computers, But I couldn't find any trace of such thing. best possible way to guess is, I must bought your merchandise, and find out soon after tht It was beyond my expect or not worth a bit, therefor I cancel'd the purcase right a way. If you still want to agrgue, please tell me what kind of merchandise it was, and check with your customer support dep. any refund record. to make long story short, I just don't understand what you sold to me or I boufht from you. Best regard. IN HIS SERVICE. Benjamin N Yoo.
N  8th of Oct, 2009 by    0 Votes
I purchased "Registry Booster" and the charge of 29.95 appeared on my account, which I expected. The description on the charge was "Cleverbridge, " which I assumed it was the name of the holding company. Within a week, I suddenly received four charges of $142.96 each, all in one day. Of course, my account overdrafted, and now I am out nearly $600. I got screwed, but I hope I can save others out there. If you have purchased this software within the past week and have not had any fraudulent charges yet, YOU WILL. UNINSTALL IT IMMEDIATELY.
A  11th of Oct, 2009 by    0 Votes
I downloaded DriverScanner ($29.95) via UniBlue & CleverBridge which was an unsatisfactory product and I stopped using it, about a year later I was charged an additional $29.95 (AutoRenewal) which I was unaware of and which also came at the wrong time and overdrew my account, I strongly recommend not buying/downloading anything from UniBlue or Cleverbridge.

Frank G.
N  13th of Oct, 2009 by    0 Votes
Description: Cleverbridge AG Koeln DE DE
Account: GVSChecking - xxx-xx772-2
Transaction: Intraday Debit
Date Cleared: 10/09/2009
Amount: $ 29.95

Date Initiated: 10/09/2009
FI Reference ID: 2009101312091420403

this is unauthorized - where did you get my information - second this month. stop now. my bank says you must stop the charge they cannot deny it.
A  16th of Oct, 2009 by    0 Votes
Re Cleverbridge.net - I have two seperate debits from this company for £23.74 on the 7th September this year and a further debit on the 14th September. I have not authorised these debits and am innthe process of getting relevent info from my bank. Did not know that this is a common problem with this company.
Will advise outcome.
A  16th of Oct, 2009 by    0 Votes
N  21st of Oct, 2009 by    0 Votes
The same thing has happened to me, but I Googled the name that was on my bank statement and found the same information that was mentioned above. Reported to my bank and the 'fraud' department is investigating both companies. They also canceled my ATM/Debit card so the companies mentioned above can't get to my account again. I'm glad you all above reported the problem, THANK YOU!
A  23rd of Oct, 2009 by    0 Votes
I've taken no chances with this. I ordered the Uniblue software - when I checked my statement I saw www.cleverbridge.net and didn't recognise it so I googled it and found this page first thing. Thanks guys, I've just got off the phone to my bank and changed my card.

Like I said, I'm taking no chances

I suggest anyone who's finding these renewal or monthly charges on their statements does the same and disputes any un-authorised payments with their bank!! Good Luck
D  13th of Nov, 2009 by    0 Votes
I paid with my egg visa card ending in 4627 xxxx xxxx 4451 TWICE £23.74 FOR A UNIBLUE PRODUCT. i WAS ALERTED TO-DAY BY MY BANK. Both withdrawals were made on the 06 Nov 2009.
Could I please have a refund of one £23.74 as I only bought ONE download.
I await your reply and refund for this double charge for one product on the same day.
John O'Beirne.
justhappy33@hotmail.com 13/11/2009
D  13th of Nov, 2009 by    0 Votes
I was warned by my bank egg bank to-day that my visa card 4627 xxxx xxxx 4451 was charged twice on the 06 Nov 2009 twice for the same amount £23.74 for one uniblue product. I only wanted ONE .
Could you I please have a refund of £23.74.
John O'Beirne

to-0days date 13/11/2009
A  22nd of Nov, 2009 by    0 Votes
I never bought anything from anyone on line and I opened my visa statement and I was charged 39.99 for NOTHING...it was crazy...I called to change my account and was told I needed to contact the police and get a police case # to continue any further or get the money back!!
A  28th of Nov, 2009 by    0 Votes
I'm glad I found this web page. I just got my VISA bill, and I was wondering what this charge was. Yes, I bought from UNIBLUE, but the bill has two $29.95 charges, clearly a duplication. I will go ahead and contact my bank, and perhaps have to cancel the card. What a hassle, though.
Thanks for the information and warning, though.

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