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CityBookers / airline ticket

1 Kuwait
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I booked a refunded ticket from the website for 400 $. I wanted to cancel the ticket and then be refunded. I received an email from the customer service stating that a fee of 190 $ must be paid in case of cancelation and request a confirmation of the cancelation. After I confirm, they then said that the refund will be after the traveling day and after the traveling date, they send an email stating that the fee increased to be 380 $. So now, I booked a refundable ticket just to get 20 $. I send many emails to the customer service but, no one replayed.

Jan 1, 2018

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