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Chrysler Financial / lease/purchase

19 W``Cedar Grove, NJ, United States Review updated:
2.5
Contact information:
Phone: 973 857-2513
Upon ther termination of my lease I called chrysler finanacial regarding purchasing my vehicle - they ran my credit check and told me the price & the terms - I requested that they forward me the paperwork to make the purchase - they said they would - however they never did - in the meantime I turned the vehicle in because they told me the lease turn in time was in 2 days - I then unfortunately had a car accident with my new vehicle the very next day after turning in the vehicle and called the dealer to retreive my vehicle for purchase - they said it was ok and I called chrysler again and asked where the paperwork was for purchase since I had not received it since speaking to them only to be informed that they could no longer sell me the vehicle and had to buy it from the dealer direct - now the dealer tells me that they can not sell it to me and that it is against the law. This is totally bizarre
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Le
  27th of Jan, 2009
Agree Disagree 0 Votes
I totally feel your anger..I leased a vehicle not knowing to after they told me to sign papers i was in a lease. I voiced my concerns about having a lease and was told don't worry. Well i went to turn in lease early to do the loyalty customer money where you can purchas another vehicle early. After seeing i was late several paymets due to my husbands buisness, i was denied. I was told to come back later near lease. Well here it is near lease and still can't get financial help from chrysler . I was told to find someone to finance my car..cause they wouldn't or turn it in. Now i am where i feared i am without a car and no help. But yet in still chrysler wants a bail out and is looking for someone to help them...llee@cox.net

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Chrysler Capital Logo Chrysler Capital
Customer Service
Overall Satisfaction Rating

108 Reviews
P.O. Box 660335
Dallas
TX
United States - 75266-0335
+1 855 563 5635
+1 877 215 3299
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