We turned in a Dodge Durango at the end of our 4 year lease. We were charged $2309 for excess miles beyond the lease agreement. We received a letter via mail approximately 1 week after it was turned in. Since we did not have the funds available, we contacted Chrysler and were told that no arrangements could be made. We sent $1000 and in December the account was charged off and forwarded to a collection agency. We paid the entire balance but it went on our credit report as a charge-off. No wonder they asked for a bail out! I am still in the process of them fixing my credit report and will not stop until I do. I would appreciate any information on how to address.