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Chrysler Capital / pay off

1 PO Box 660335, Dallas, TX, United States

I asked for pay off on my vehicle tonight (1/10/2019). They refuse to give it to me and told me I have to pay extra and they will then refund the excess 30 to 45 days later. This should be an illegal practice. I did overnight the pay off amount to Chrysler Capital. But having to wait so long for an over payment with no interest is not right. Is there any legal recourse on this matter?

Jan 10, 2019

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