SUBMIT A COMPLAINT

Choice Home Warranty / customer service

United States

Just moved into a new condo on 11/20/2015, warranty came with the condo. First time I went to use the washer, it wouldn't start. Have been working with a tech on repairs. Customer Service refuses to address my concerns and questions about next steps if the washer is not fixed. Russ - who said he was the Claims Manager - rude and spoke to me as if I were a child too! Awful awful awful customer service. Was also told a part had been overnighted to the tech for the repair - that was a lie.

Re
Dec 15, 2015

Post your comment