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NISI-TX

nisiusa.com

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9:16 pm EDT
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NISI-TX repair

I contacted NISI through the Samsung site for a tv repair.
I was sent a text message telling me that I would have to bring the tv in as they didn't send service into the home for a tv less than 50 inches.
I though okay.
Two days letter I get another message telling me that what I was told was incorrect. They will send someone out if the tv is NOT under warranty. But if a tv is under warranty they will not send anyone out.
My tv is not under warranty. Then before I could call for an appointment I get another text message stating that the second message was incorrect. They will NOT send anyone out for a tv less than 50 inches.
My tv is 47 inches and I am not physically able to carry it.
They need to make up their minds.

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Update by sheherazade
Jun 06, 2019 10:54 am EDT

Today I got a message informing me that my service repair had been cancelled. I never got the chance to make an appointment. Plus I was informed that I would be charged a $80 trip fee to bring the tv into their shop.

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Overview of NISI-TX complaint handling

NISI-TX reviews first appeared on Complaints Board on Jun 4, 2019. The latest review repair was posted on Jun 4, 2019. NISI-TX has an average consumer rating of 1 stars from 1 reviews. NISI-TX has resolved 0 complaints.
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