Chicken Expressfood left off & no replacement

I came into the Chicken epress location 4451 south Collins, Arlington Tx 76018 on January 27. 6 Cookies & fries were left off of my order. I called the store & the lady that answered said she'd replace my cookies & fries & give a 20% discount. I came to the store today & was told I couldn't because I didn't have a receipt. If she took my name down & offered the discount & replacement why should I need my receipt. I never have trouble at this location, but this was really ridiculous

Feb 04, 2017

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