The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Chevron& Texaco Business Card Services / new payment terms

1 United States Review updated:

Chevron statements are dated the 1st of every month (even if it is a Saturday or a Sunday)and are due the 15th. We are in California and by the time the statements are received from North Carolina, they are already late. You will be charged a fee if you mail them a check. Our Company will stop using Chevron as one of our fuel suppliers...we urge everyone to do the same. We have ALWAYS been a good customer in good standing so we don't understand why they are treating good customers this way... I will also stop using Chevron gas personally and have urged many of our employees to do the same.

Sort by: UpDate | Rating

Comments

  • La
      2nd of Jul, 2009
    0 Votes

    We are a small company in Los Angeles, and we used Chevron & Texaco Bussiness Cards service for about 4 years until we found late on february 2009, the Credit terms changed since October 2008, from 30 Days to 15 Days, from statement date, without notification, some how, bills showed up on mail until 3 or 4 days before due date stated on Bills, for that time its been 4 months that we were paying excesive late fees and finance charges without notice, we request and explanation and a Customer Service Rep. act so unprofesional becoming to force us to cancel our account with them, we been forced to pay last bill including all excesive late fees, but once again at the time they clear our check, it become another late fee over the las statement balance. not only that, we refuse to pay that balance and leave it like that once we cancel this acct, and guess what? we just received another statement posting another late fee and fiance charge over the last billed Late fee & finance charge, is this legal? even when acct has been closed??. If we don't pay this, will be cumulative this late fees over and over again ?? I think this is not fair.
    We would like to urge people like us to complain against this cheating companys, and make public what they do for living...and stop using Chevron gas ...
    La Palma Foods
    LA.CA

Post your comment