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Chevron Complaints 377

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T
6:16 pm EST

Chevron Cashier (young adult)

I have been going to my local Chevron for over 25 years. I usually go 6-10 times per week. I never have an issue except for the young adult male that works there - 16256 NE 8th Street, Bellevue, WA 98008. I am 50 years old and look way past 18 years old, but this cashier mouths off to me while always asking for my ID for tobacco products. I usually wear one of 2 different work attires and am easily recognizable and he usually says something smart alec after he has my ID in his hand, which tells me, he knows what he's doing. Also, this cashier will ring everything up as taxable...even food items which are suppose to be tax free. Today, I tried to pay for a lottery ticket with rolled up coins. It was marked and I made it easy for him to take and it wasn't like I was trying to buy a bunch of tickets with loose coins. He told me he won't accept rolled up coins and was very mouthy about it. This cashier has on a regular basis made racist comments towards myself and will even do so with other customers around. Most of the time, other customers will look back at me in disgust or shock look on their face. Once, another customer spoke up on my behalf and told the male cashier that wasn't accepted and he just laughed it off. I am Asian and understand that these times the past couple years have been challenging for everyone, but I feel this employee is way out of line.

Desired outcome: I have already drafted a letter to the City of Bellevue and considering other options. I have recorded his poor behavior now 4 times. My name is Mr. Todd Akiyama [protected]

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12:51 pm EST
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Chevron Franchisee at hayden meadows oregon.

Early morning November 15 2022 approx 4 a.m. I stopped at Hayden Meadows (Delta Park) chevron to air up my scooter tire and fill the gas tank (probably5-6 dollars in gas is all that would've fit). I pulled to the air pump first because if the tire didn't hold air I was going to get my truck and put gas in it instead. I walked in and there was a short man in front of the counter and nobody behind the counter. I asked the short fellow "anyone behind the counter?" his reply was "Why, Wathcu want?" "I just want someone to hit the button and turn the air on." "You pay quarters." "Isn't Chevron policy free air and water for customers?" He says "Oh, you customer? Show me receipt for $40 gas." my reply "what?!? I have a scooter couldn't fi" "You pay quarters!" That's when I told him he was an idiot which he repeated back to me twice and started getting pushy. I walked out also repeating "I you are an idiot." he then follows me outside reaches to his lower back and tells me "I kill you!" And "I blow you head off white boy!" so I put my hands in my pockets and asked him what he had "What do you have there?" And he says "I blow you f'n head off" so I asked him if he wanted to box. That's when he goes back in the store and grabs a can of bear spray and proceeds to chase me across the parking lot. Then goes back in the store. Someone admonishes me "We don't steal from here!" I told the that I'd didn't steal anything and asked who that little B* was and they told me the new owner.

I will not spend a single dime at that gas station again as long as he's the owner/ franchisee. I've been a customer there for 4 years roughly and never once stolen from them. In fact there were multiple instances where I purchased items for people who were attempting to steal so no revenue was lost as I'm well aware that this is probably the crappiest location in the entire Portland area.

Please request a copy of the security tape from that morning and watch for yourself. Lastly I've been told this is regular conduct for this man and I'm not the only person he's done this or something similar to.

Desired outcome: due to his lack of respect for another human and blatant apathy toward human life as well as his racism, I'd like to see him stripped of his franchise. He is the antithesis of a brand ambassador.

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12:27 pm EDT

Chevron #75.00 late fee

Payment was due october 14th. Bank of America said the check was delivered on the 13th. Why am I being charged $75 when you received the check a day before the due date? It is my understanding that you did not post the check until the 18th of Oct., 5 days later. That's unfair to customers who pay on time!

I've been a loyal customer for more than 20 years! Although your gas prices are the highest in the region, $6.70 per gallon, I still buy all my gas from Chevron.

Desired outcome: Please credit my account for the late fee, $75.00. acct #[protected] 1.Thank you,art hadley--Discount Ink [protected]@att.net

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6:18 am EDT
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Chevron Customer service

I went to the chevron on Broadway and 48th st at at 230 am this morning on 10/20/2022 and I stood at the window for about 15mins watching the girl working at that time wash all the windows she then looked at me ignored me turned around and started washing windows again I ithen hit the window to get her attention again and she turned around and screamed obscenity’s at me and then disappeared to the back and would not come back out to the window…. I thought you were 24hrs there is no reason for her to treat customers like that ..

Desired outcome: She needs to be reprimanded for her actions or your 24 hour sign needs to be taken down it is very misleading

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10:13 am EDT

Chevron About my pay cheque

I worked there until end of july and it's Sept now still I didn't received my pay cheque. I have all the proof that owner amit katoch and pankul katoch in which amit agree to provide my cheque in writing but still I didn't received my pay cheque and he blocked me on phone.

At August 22nd he agreed to send me the cheque and I have everything in writing. So it's a written contract.

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8:45 pm EDT
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Chevron Could you kindly urgently confirm to me if this job woffer is real or fake? Contract attached.

Hi there,

I was approached by Wesley Donald from Chevron Texaco Dubai, confirming my job application as Operations Team Lead in Dubai.There was a contract given to me asking me to join them in dubai by 13 June 2022.

I started suspecting this is a scam, as there was no skype interview, no phone interview. They simply asked by email if I am keen to join Chevron and if so I can send in my CV, which I did. But then after 2 weeks, I received the contract via email. In return I am to sign on the contract and email them back, the contract states that they will pay upfront 1 mth salary to me for relocation expenses, i am to live (if i want to relocate with my family this is also ok) at the chevron staff building, a car will be given for my use.

This offer seems too good to be true, i am abit dubious.

Could you kindly urgently confirm to me if this job woffer is real or fake? Contract attached.

Thanks

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9:55 pm EDT
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5/18/2022 4:44pm store#1433 cashier#9 drawer#1 transaction #1015344. I purchased 1 Gatorade at $2.69 but was charged $15.51. When I informed the cashier she had to run out and catch the other employee that had just clocked out. My first thought was why did the cashier not get trained to do refunds if she’s left alone to run the store. The other employee...

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9:40 am EDT

Chevron No Service No one available to pump the gas

I went to the Chevron station on Scholls Ferry Road around 930 last night, 16 May. I sat there for at least a full five minutes there is no one there the lights are on I see a man in the convenient store but no one comes to pump the gas. This is the second this has happened, I just end up driving away frustrated.

Desired outcome: It is against the law in Oregon to pump your own gas. It would be nice to have someone there that will pump the gas. Or just turn off the lights above the pumps then at least a you’ll know the place is closed.

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4:20 am EDT
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Chevron Employment offer

Dear Sir/Ma'am Greetings

I received a job offer letter from the email address which is appended below.

You are requested to verify its credibility. Is this offer is real or some kind of fraud and either I have to proceed further or not?

Your co-operation in this regard will be appreciated.

Best Regards

Ayaz Ahmad

HSE Engineer

Cell phone; +[protected]

Email: [protected]@gmail.com

JOB OFFER EMAIL

Dear Ayaz Ahmad,

It is with pleasure that I welcome you to the staff of CHEVRON TEXACO DUBAI.

Congratulations! We are pleased to confirm you have been selected to work for CHEVRON TEXACO DUBAI. We are delighted to make you the following job offer as attached. You were selected for employment due to the attributes we saw in your Resume/CV/ that appear to match the qualities I look for in an employee.

I’m looking forward to seeing you grow and develop into an outstanding employee that exhibits a high level of care, concern, and compassion for others. I hope that you will find your work to be rewarding, challenging, and meaningful.

We will expect your best each day, Knowing that I am concerned about your development and that my door is always open. The keys to your success will be being dependable, reliable, showing openness, follow-through, attentiveness, supervision, documentation, and following the policies and procedures.

While doing these things you will be successful and so will CHEVRON TEXACO DUBAI. Your professional growth is of utmost concern for CHEVRON TEXACO DUBAI personally, because if you are growing our company will grow as well. The extent to which CHEVRON TEXACO DUBAI is considered friendly, knowledgeable, efficient, reliable, trustworthy and environmentally conscious will be measured by how others see these qualities in you. The attached Soft contract offer letter has been prepared to guide you in better understanding of Policies & Procedures and practices concerning employment with CHEVRON TEXACO DUBAI.

Please sign the enclosed copy of this letter and return it through email scan to indicate your acceptance of this offer. Upon submitting this signed offer letter you are directed to contact most experienced United Arab Emirates Work Permit Visa expediting services SKY HORMOZ TRAVELS LLC for the acquisition of your Work Permit Visa Application.

Here below is their full contact details:

SKY HORMOZ TRAVELS LLC

Office 203 Al Zarooni Building,

Al Rigga Rd - Dubai - United Arab Emirates

Dubai,United Arab Emirates

Telephone: [protected]

Email:[protected]@skyhormoztravelsllc.com

CC Email:[protected]@outlook.com

ATTN:KAMIL WALEED

CHIEF PROCESSING OFFICER

You must complete the new employee work permit Visa application processing prior to a week mandatory Orientation/Training Exercise which is 10 days to the Joining Date.

We are confident you will be able to make a significant contribution to the success of CHEVRON TEXACO DUBAI. Please accept my wishes for success in your new position. I look forward to meeting you in the near future.

DR.Wesley Donald

Human Resource Management

CHEVRON TEXACO DUBAI

P.O Box.No: 2155,Jebel Ali,

Dubai , United Arab Emirates

Telephone: [protected]

Email:[protected]@chevrontexacoae.com

Website:www.chevrontexacoae.com

Desired outcome: Please confirm about this offer. Is it real or fake and should I proceed further or not?

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9:40 pm EDT

Chevron Servicecf

On April 28 1922 I stopped in to your Chevron service station on Tice Valley Dr., Walnut Creek Ca. at Rossmore for this station offers full service which I need for I use a walker and do nit get around to well. I waited in the full service bay for over 35 minutes 2 days in a row, and no one showed up. The bay says full service which uit should be but it is not. If this happened once no problem, but 2 days in a row is my complaint. thanks for your time, Randy

Desired outcome: take down the full service since it is not provided

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8:10 pm EDT
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I ran out of gas and walked to the Chevron at 3333 Lancaster drive in Salem Oregon, I was greeted by an employee that seemed as if he was having a rough day, he asked me "what do you want" I replied one gallon of regular as I handed him a gas can, he took the gas can and filled it up the total coming to $4.65 and he asked will $5 be fine instead of asking...

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5:48 pm EDT
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Chevron Job employment

I was approached by Wesley Donald from Chevron Texaco Dubai, confirming my job application as a Quantity Surveyor in Dubai.There was a contract given to me asking me to join them in dubai by 28th April 2022.

I started suspecting this to be a scam, as there was no skype interview, no phone interview. They simply asked by email if I am keen to join Chevron and if so I can send in my CV, which I did. But then after 2 weeks, I received the contract via email. In return I am to sign on the contract and email them back, the contract states that they will pay upfront 1 month salary to me for relocation expenses, i am to live (if i want to relocate with my family this is also ok) at the chevron staff building, a car will be given for my use.

This offer seems too good to be true, i am a bit confused

I went to check online for chevron texaco dubai telephone number, if these are scammers, they have really upped their style, as the website looks legit, when i called to speak with the HR, the HR then told me, they have stopped interviewing via skype. They much rather see me in person in Dubaithann undergo 1 week of training and then start the job. Again, I find this hmm.

Could you kindly urgently confirm to me if this job offer is real or fake? Contract attached.

Thank you.

Abraham PE

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10:59 am EDT

Chevron Gas/ over payment

I pumped 20 dollars worth of gas. My card was charged 125 dollars. I was at 1287 Lanes S. I talked to the man behind the counter who says that the pump holds 105 dollars if paid at the pump. I was at pump 11 about 10: 38 am on 4/3/2022.

Desired outcome: I would like my 105 dollars transferred back to my card immediately.

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9:30 am EDT
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Chevron Offerta di lavoro

Buongiorno. Ho ricevuto un'offerta di lavoro dalla Chevron Texaco Dubai il 02.aprile 2022.Volevo conferma se l'offerta è stata in inoltrata semplicemente da Voi. Saluti. Antonio

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6:05 am EDT

Chevron Is this a real offer of employment?

Hello,

My name is Andrei Adrian, please tell me if is a scam this offer.

Thank you.

My adress:

[protected]@yahoo.com

Dear Andrei Dumitru-Adrian,

It is with pleasure that I welcome you to the staff of CHEVRON TEXACO DUBAI.

Congratulations! We are pleased to confirm you have been selected to

work for CHEVRON TEXACO DUBAI. We are delighted to make you the

following job offer as attached. You were selected for employment due

to the attributes we saw in your Resume/CV/ that appear to match the

qualities I look for in an employee.

I’m looking forward to seeing you grow and develop into an outstanding

employee that exhibits a high level of care, concern, and compassion

for others. I hope that you will find your work to be rewarding,

challenging, and meaningful.

We will expect your best each day, Knowing that I am concerned about

your development and that my door is always open. The keys to your

success will be being dependable, reliable, showing openness,

follow-through, attentiveness, supervision, documentation, and

following the policies and procedures.

While doing these things you will be successful and so will CHEVRON

TEXACO DUBAI. Your professional growth is of utmost concern for

CHEVRON TEXACO DUBAI personally, because if you are growing our

company will grow as well.

The extent to which CHEVRON TEXACO DUBAI is considered friendly,

knowledgeable, efficient, reliable, trustworthy and environment

conscious will be measured by how others see these qualities in you.

The attached Soft contract offer letter has been prepared to guide you

in better understanding or Policies & Procedures and practices

concerning employment with CHEVRON TEXACO DUBAI.

Please sign the enclosed copy of this letter and return it through

email scan to indicate your acceptance of this offer.

Upon submitting this signed offer letter you are directed to contact

most experienced United Arab Emirates Work Permit Visa expediting

services SKY HORMOZ TRAVELS LLC for the acquisition of your Work

Permit Visa Application.

Here below is their full contact details:

SKY HORMOZ TRAVELS LLC

Office 203 Al Zarooni Building,

Al Rigga Rd - Dubai - United Arab Emirates

Dubai, United Arab Emirates

Telephone: [protected]

Email:[protected]@skyhormoztravelsllc.com

CC Email:[protected]@outlook.com

ATTN:KAMIL WALEED

CHIEF PROCESSING OFFICER

You must complete the new employee work permit Visa application

processing prior to a week mandatory Orientation/Training Exercise

which is 10 days to the Joining Date.

We are confident you will be able to make a significant contribution

to the success of CHEVRON TEXACO DUBAI. Please accept my wishes for

success in your new position. I look forward to meeting you in the

near future.

DR. Wesley Donald

Human Resource Management

CHEVRON TEXACO DUBAI

P. O Box. No: 2155, Jebel Ali,

Dubai, United Arab Emirates

Telephone: [protected]

Email:[protected]@chevrontexacoae.com

Website:www.chevrontexacoae.com

Desired outcome: I'd appreciate a response.

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2:42 am EDT
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Hi there, I was approached by Wesley Donald from Chevron Texaco Dubai, confirming my job application as Operations Team Lead in Dubai.There was a contract given to me asking me to join them in dubai by 25 April 2022. I started suspecting this is a scam, as there was no skype interview, no phone interview. They simply asked by email if I am keen to join...

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3:12 pm EDT
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Chevron Loss of safeway gas rewards

On March 17, 2022, my wife and I traveled to Portland, Oregon, from La Grande, Oregon, where we live. We were in the downtown area of Portland and checked our GPS for the closest Chevron station which is our gas station preference. When we arrived at the Old Town Chevron, at 400 W. Burnside, Portland, Oregon, we noticed that the gas prices were higher than our area, but having 3 Safeway gas rewards points, we intended to use them to offset the higher priced gas.

The pump attendant met us to key in the information for the Safeway gas credits and our credit card. A few seconds later he told me that the pump has shut down. I asked him, “Does that mean I lost my Safeway credits?” he said he didn’t know. I went into the office and asked if there was anything he could do to restore my 30 cents off a gallon. He said he was sorry but there was nothing he could do. I was very upset and left the store. When I got back to the pump, we restarted the gas with the same credit card and the same pump and put in our gas credits again. The gas credits were gone. The pump worked fine and did not shut down.

We bought 15.51 gallons at $5.69 per gallon. The total was $88.40. We are asking for reimbursement for the 30 cents a gallon we lost due to either their equipment or shut off intentionally so that we lost our credits or to restore our Safeway credits. I am 77 years old and on a fixed income. It is sad when a company cheats a man out of approximately $5.00.

Desired outcome: Either restore our Safeway gas reward credits or a refund.

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Che Cook
, US
Oct 23, 2023 3:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

My wife and friends have been having the same issue at the Chevron station in Hermiston, OR on Highland road. Ever since a new owner took over and jacked up gas prices she only gets around half the reward for her discount. They now will not buy gas there anymore.

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6:46 pm EDT

Chevron Car wash damage

March 13, 2022 @ 2:30pm

Paid for the Premium Car Wash. $20 at the Carefree Hwy, Tramonto location,

Phoenix, AZ 85086.

The roof brush dented the rear passenger side roof at the hatch back seam, and scratched the clear coat on the roof and upper door frame. My car was purchased a week ago through Carvana with Zero scratches or dings.

The final shine rinse quit and the dryer only dried half the car leaving it worse than when I came in. Spoke to the cashier and the manager had left for the day and was told to come back tomorrow 3/14/22.

Car is a 2020 Hyundai Veloster Premium, Black.

Desired outcome: Repair roof dent on hatch back door frame, and repair scratched clear coat.

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Update by Maxwell Arnold
Mar 13, 2022 6:54 pm EDT

2020 Hyundai Veloster Premium, roof damage and clear coat scratched from Car Wash brush.

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11:59 am EST

Chevron WEX Billing dept

Ever since WEX has taken over chevron we have not only NOT got any more statement sent to us, We have repeatedly been charged $75.00 over and over again even when i have no balance or even a credit balance. After having an account for 35 years with chevron I can no longer resume doing business with a company that does not value there customers.

Desired outcome: I would like to see WEX have to pay back everyone that have overcharged with this intentional theft.

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5:03 am EST
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So as far as I know the store has always been closed when I arrive and I tried arriving at separate times throughout the night because I do frequently use their air pump well as soon as I arrive to the store suddenly the store immediately just to closes down I don’t understand and I’m sick and tired of this game. I am taking now first of March 3 around two in the morning

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About Chevron

Screenshot Chevron
Chevron is a multinational energy corporation engaged in the production of oil, natural gas, and geothermal energy. It also has operations in refining, marketing, and transporting fuels, as well as manufacturing lubricants, additives, and petrochemicals. The company offers various energy-related services and invests in renewable energy and advanced technologies.
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2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

3. Writing the title:
- Summarize the main issue with Chevron in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about key areas of concern.
- Mention any relevant transactions with the company.
- Describe the nature of the issue.
- Include steps taken to resolve the problem and the company's response.
- Explain the personal impact of the issue.

5. Attaching supporting documents:
- Attach any additional supporting documents but avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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Overview of Chevron complaint handling

Chevron reviews first appeared on Complaints Board on Nov 15, 2007. The latest review A Blend of Convenience and Controversy was posted on May 15, 2024. The latest complaint night cashier/leona oxendine was resolved on Apr 06, 2019. Chevron has an average consumer rating of 2 stars from 378 reviews. Chevron has resolved 89 complaints.
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  1. Chevron Contacts

  2. Chevron phone numbers
    800 704 2230
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    50%
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    Brazil
    +1 (925) 842-1000
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    100%
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    Bangladesh
    +55 212 510 5925
    +55 212 510 5925
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    +1 (403) 234-5000
    +1 (403) 234-5000
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    Head Office, Canada
    +1 (709) 757-6100
    +1 (709) 757-6100
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    Atlantic Canada Office
    +1 (604) 668-5300
    +1 (604) 668-5300
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    Canada, Vancouver
    +86 108 590 5500
    +86 108 590 5500
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    China
    +57 16 394 444
    +57 16 394 444
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    Colombia
    +852 28 028 338
    +852 28 028 338
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    Hong Kong
    +964 662 106 600
    +964 662 106 600
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    Iraq
    +7 727 298 0662
    +7 727 298 0662
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    Kazakhstan
    +965 24 954 250
    +965 24 954 250
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    Kuwait
    +231 880 660 992
    +231 880 660 992
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    Liberia
    +60 322 896 688
    +60 322 896 688
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    Malaysia
    +95 978 131 2824
    +95 978 131 2824
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    Myanmar
    +31 102 951 400
    +31 102 951 400
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    Netherlands
    +63 28 411 000
    +63 28 411 000
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    Philippines
    +242 66 636 300
    +242 66 636 300
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    Republic of Congo
    +7 495 258 2700
    +7 495 258 2700
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    Russia
    +65 63 181 000
    +65 63 181 000
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    Singapore
    +27 214 037 911
    +27 214 037 911
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    100%
    Confidence score
    South Africa
    +66 25 455 555
    +66 25 455 555
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    Thailand
    +44 122 433 4000
    +44 122 433 4000
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    100%
    Confidence score
    United Kingdom
    +58 212 526 5400
    +58 212 526 5400
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    Venezuela
    More phone numbers
  3. Chevron emails
  4. Chevron address
    6001 Bollinger Canyon Rd, San Ramon, California, 94583, United States
  5. Chevron social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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