Charter / DVR
I had Charter connected a year ago in March, in that time I have had nothing but problems with the DVR. They have had to exchange the box once already and are going to have to do that again. It constantly stops recording and I have to call tech support. The sound cuts off and on, sometimes so bad you can't follow the story line of the show. The picture gets all squiggley and you can't see the pictures. Something bad happens on at least a weekly basis if not more. There commercials say Charter is so much more reliable that Direct TV, but I had Direct TV for 15 years and only had problems once or twice, and never had to exchange the boxes. I've had nothing but trouble with Charter, and it is pretty expensive. I will be switching back to Direct TV as soon as possible.