I wish the people complaining would include what state or city they are complaining from. To be fair they are not all the same. They should state the place to put the pressure on the specific place of business. I have to say I have dealt w/ Champion for the last 8 yrs. We have replaced all our windows and siding w/ Champion and so far so good. We are extremely satisfied w/ the product and the sales reps. and service has been quick, responsive and not pushy at all. Our friends and neighbors that have Champion are satisfied w/ their products too. I'm thinking that it might be the people that are running the specific companies you're dealing w/ that are very irresponsible. I can't speak for around the country but here in Richmond, Va they have been very responsible and commited. I think it's great that you share your experience but we are talking about people's livelihood around the country and it's not fair for the good ones to have to pay for the actions of a few. Please, state the place you did business with. It will help the consumer better that way.