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Champion Windows Profile

Champion Windows – Page 9

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1.9

Overall reputation rating based on reviews and complaints

Champion Windows earns a 1.9-star rating from 8 reviews and 162 complaints, indicating that most homeowners are dissatisfied with new installations.

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Champion Windows Complaints Page 9 of 9

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12:00 am UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

Champion Windows multiple windows problems

I contracted Champion to replace my rear deck, almost all windows in my home and to build on a two-story sun room. Problems:

1. Sun room- construction was begun in October 2005 and was not completed until February 2006 when it was promised to take only 2-4 weeks.

2. Rear deck- had to be rebuilt 3 times and there are still problems!

3. Windows- windows bind, windows WILL NOT OPEN, sloppy installation.

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Jay Driscoll
Greensboro, US
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Jul 07, 2025 1:38 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

We hired Champion to replace our 3 windows and they were improperly installed and leaked. No one has responded or returned call or responded to calls. They were a high pressure sales with promises that were not kept. Poor customer service, poor quality. Wouldn’t recommend using this company. Zero stars! Please don’t be scammed.

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Gerald Dowdy
Hopkinsville, US
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Mar 11, 2023 8:33 pm UTC

The windstorm on 3/3/2023 peeled back the cover over the roof. It looks like a vinyl sheet that has come unglued.

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DispleasedMiguel
Glen Ellyn, US
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Nov 05, 2018 9:17 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Promised installation in approx. 7 - 9 weeks. Actual installation occurred after almost 17 weeks, with a lot of weak excuses in between. Installation crew was rude/unprofessional. Too many unacceptable surprises during installation. Overall experience was not at all good. I would not recommend Champion to anyone.

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At1106
US
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Oct 27, 2018 3:23 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I have no doubt you did not install the windows correctly and they are a piece of junk! I have constant moisture on them in the winter and they now all have mold. What a mess! The newest ones you installed are the ones from the picture. Wow! Expensive junk!

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Belinda Wall
Denver, US
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Oct 21, 2018 2:42 pm UTC

Harressing advertising in my mail. I have called to have my name removed now I get double the mail from them.
Please have them remove my address. Have no need for them. And after this will never use them
5776 Desert Inn Loop
Elizabeth, CO 80107

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RikDik
Denver, US
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Feb 22, 2017 1:44 pm UTC

I bought window's & doors from Champion in 2006. It has been problem after problem . It took them 4 times to get our front door installed correctly! The window's are double glass. They lose the gas in between the window's and there is a film inside the 2 pcs. Of glass. They will replace them if you stay on them . It will take 6 to 15 weeks to get it done .That's if they turn in the work order. Which 2 times they didn't, took 8 months to get it fixed . I live just outside if Knoxville Tn. 2 years ago they just completely went out of buis. Their service absoutley sucked! And attitude from every person I dealt with. Now we get service from Chattanooga office . Believe it or not they are way worse.My name is Richard Mcjunkins. If anyone is thinking about buying Champion Window's you need to look elsewhere. And about their sales team, they are very pushy and aggressive. I would not recommend anyone to buy these window's as they are way over priced . I think at one time they were probably a good co. But that is not true today.

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maskzman
Oklahoma City, US
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Aug 28, 2009 12:38 am UTC

Way to go loius7337. finally someone that knows the truth speaks up... Thank you...

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mickeym33
Raymore, US
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Aug 02, 2009 9:48 pm UTC

I don't know if their product is better than the next guys or not, but I do know their salespeople are high pressure. They quoted us a price that was a sale price of 40% off and and extra 5% if we paid cash, but the price was only good if we signed a contract right then and there. We hadn't had a chance to price anyone else or check out any other window manufacturers.

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louis7337
Tempe, US
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Jun 24, 2009 12:30 pm UTC

As a former division manager, I can attest to all these complaints. If people knew all that goes on behind the the Champion veil, you'd NEVER buy from them. Do your homework, contact the BBB. ask for more than the canned referrals they offer you. BTW, their list price is marked up 100% from their 'par' price with is ultimately the lowest they can sell that window... without a competitive bid and the fancy phone call to the manager. joke!

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a true champion
Pensacola, US
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May 31, 2009 2:29 pm UTC

By your handle I can only assume that you were born in 1985, which leads me to believe that you don't have much life experience at all. If I am incorrect in this, assesment, my apologies. There is no way to measure how criminal the behavior of not only the salespeople, but the division managers and the staff in general. You are obviously connected emotionally or financially to this company because there is no legitimate way you can vouch for them. They are crap, good day

About Champion Windows

Champion Windows specializes in custom window replacement, siding, doors, and sunroom installation. They offer a variety of window styles and materials, aiming to enhance home energy efficiency and aesthetics. Their services include in-home consultations, custom manufacturing, and professional installation.
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