CarTrawler / provider was unable to provide service

this is details emailed to Cartrawler on 02.05.2017 on my return, I am still waiting for an reply - Ryanair customer service provided the service as the booking was made through the Ryanair website at time of booking flights.

From: Carroll, Angela
Sent: 02 May 2018 14:21
To: [protected]
Subject: car hire reference IE951999720

I booked a car through you for my trip to Ireland with Ryan Air on 29.04.2018 - Hertz the car provider were unable to provide the service as they did not have a machine to accept chip and pin credit card - and were not able to accept any other method of payment - I had then to approach another car hire firm who had the facility to accept chip and pin - for this reason I would like a refund - [protected]

Mary Angela Carroll

Jun 07, 2018

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