CarTrawler / car cancelled before I got to the airport!

Wentzville, Missouri 63385, United States

I booked through
I thought I could pick my car up between the hours of 10am till 7pm on October 24th. Nobody told me there was a time the car had to be picked up! My flight got me into Orlando at 3pm. My confirmation number is 3000886 and my name is Teresa Futrell.
I would like a refund or another car.
You need to be clear with customers and let them know your terms and conditions.
Why would I book a car for 10an pickup when I don't arrive till 3pm that day! This has been an awful experience!

Oct 24, 2017

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