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CarRentals.com / overcharged car rentals

1 United States Review updated:

I just had costly, bad experiences on 2 rentals with National Car rental booked through CarRentals.com for rentals in Nice, France. I was charged nearly double what was quoted in my contracts on both rentals. Neither agency has refunded the overcharges or offered to do so although National has admitted their error. It's a "bait and switch" scam. CarRentals.com quotes extremely low prices, but the rental agency doesn't honor the contract after the car is returned. Don't rent through them!

Js
May 21, 2013
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Comments

  • Na
      22nd of May, 2013
    -1 Votes

    Jshmd,
    We’ve taken note of your concern and would like to have the opportunity to look into this for you. Please send us a detailed email to care@nationalcar.com including the exact rental location information, your contact information, your rental agreement and any further information regarding your experience with us.

    When emailing, please list Reference Number 130522-000470 in the subject line. We look forward to hearing from you.

    Respectfully,
    Carol H.
    Social Media
    National Rent A Car

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