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[Resolved] Carnival Cruise Lines / change of route

Miami, FL, United States

I can understand that san juan and st Thomas are devastated and Carnival feels they will not issue any refund for the nov 25 th cruise on the Glory but now this is a cruise to Bahamas Puerto Plata and Grand Turk and they save thousands and thousands of dollars in the huge savings on this much shorter distance they travel Hey how about a refund to reflect the passengers fare very disappointed tom wainman

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Carnival Cruise Lines Customer Care's Response, Oct 19, 2017

    We appreciate the opportunity to be of assistance.

    We would love the opportunity to help. Unfortunately, your post does not contain the information necessary to properly assist you. For immediate assistance with your concerns, we strongly recommend that you contact our Guest Service Department at 800-438-6744 Ext 70355.

    Kind Regards,

    Vernisha
    Carnival Cruise Line 3655 NW 87th Avenue Miami, FL 33178

To
Oct 13, 2017

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