Captain D's / 10 pc value pack + 4 fries + 4 corn + 2 pc catfish
To whom it may concern, my name is Christopher McDowell and I'm writing this letter to address the unfortunate and infuriating experience I had at one of your establishments . The location I'm referencing is at 2626 Princess Ann Street Fredericksburg, VA 22401 . My intended purpose is to receive compensation for the unsatisfactory, unpleasant service I received .
I'm typically a man of very few words, however after the traumatic, unsavory meal I couldnt consume I feel it's not only absolutely necessary to be reimbursed but I thought I share my thoughts on this particular space your company is inhabiting .
After another restless day for myself as a technician and father I didn't want to burden my expectant wife with cooking dinner so we decided to go out to eat with the family . From many glances, (the street view and parking lot) it appeared as though the drive thru had a long wait line so I proceeded to personally walk-in enter your restaurant . Initially the off putting smell of your establishment never occurred to me that it maybe an issue with sanitation because your "specialty" is seafood . However, after attempting to consume a bite of your hush puppies I discovered a hair embedded in the batter of one . As far as the fish was concerned, it tasted as if the integrity of the fish as a whole was compromised by the foul smell in the air when entering the restaurant . It seemed as though the fish might've been battered and fried in the restroom .
As a loyal, yet unsatisfied customer I feel wronged, and disrespected for our meals not only being mishandled but unsafe to eat . As one of many, I work very hard for every nickel, penny, and dime I make so yes I am worried about where my money goes . To reiterate my intent, I feel my request is more than fair, opposed to me speaking about it openly and inconsiderably writing a review that can be detrimental to your business .
clearly someone is having a bad day, I clearly stated the meal was unsavory . maybe you can't afford a dictionary because the definition of unsavory means it's not edible . therefore meaning we didn't eat the food . you should also mind your manners and think before you even speak to another person like this ever again . i believe people that have nothing nice to say should just keep their mouth shut .
Why retreat back to a public place to act as a tyrant and possibly engage in an altercation ? I'm not a trouble maker I didn't even realize this was a public forum . When I googled means of gaining compensation or closure for our experience this was the only site that gave me any personal information to contact someone to talk to directly .
Business owner should not only value their title and power but also the responsibilities that come along with it . Businesses should take accountability for negative experiences someone may have seeing as their target is everyday people whether right, wrong, or indifferent . Not only is it the season to give but I should be receiving whatever I deem necessary . Because the common saying is the customer is always right .
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