CapitalOne / contact information update; credit cards
I have been trying to update my latest phone number in my account for the past 10 days and it was never updated. I tried to call customer care and none of them have any clue of what is the real issue. I am really doubtful about CapitalOne having enough competent people who can serve to their customers.
When I explained my problem, they guess the solution and want me to try for several times. When one solution doesn't work, then they ask us to try another one without being finding what is causing the real problem.
More CapitalOne Complaints & Reviews
- Capital One Auto Finance - scam and cheating! 
- Capital One - unreasonable account restrictions 
- Capital One Auto Finance - terrible experience 
- Capital One Credit Card Company - fraud business practices! 
- Capital One - terrible service and company in hole 
- Capital One Financial Corporation - bank policy and customer service
- Capital One Financial Corporation - credit card scam
- Capital One Bank - credit card
- Capital One Financial Corporation - horrible practices/policy
- Capital One Financial Corporation - spark business credit card