Capital One / entrapment

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I recently received a letter in the mail from Capital One saying "You're working to get on track-trying to stay on top of your bills and monitoring your finances. And, you've been pre-approved and are eligible for this Capital One Platinum MasterCard offer." Upon applying, I was denied an account with Capital One, which will hurt, not help, my FICO score. Calling customer service to find out exactly what the "pre-approval" criteria are, the Supervisor informed me "there is not a direct number that can help you with those questions. I don't know." BEWARE!!! Please make your own conclusions but if your Customer Service SUPERVISOR cannot at least point you in the right direction, CapitalOne, THERE IS A PROBLEM. This is a huge company and it's not right that these things can be dismissed.

Dec 10, 2015
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  • Be
      Apr 27, 2016

    ...and they employ Samuel Jackson who hates white people as much as I detest him, and that is a lot!

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