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Capital One Credit Card / late night phone call

1 United States Review updated:

On more than one occasion, I have had Capital One call my house as late as 11pm. Upon contacting the company to file a complaint, I was told that they can call my house whenever they feel! What they do not realize is that I have two young children (6 & 3) who wake up when the phone rings at this time of night. I have requested that they stop calling my house and have even cancelled my credit card with them ( my husband still has one) but they continue to call late at night and REFUSE to stop! It is ridiculous! John, the "Account Manager" even told me that I could not speak to his supervisor. Now, we all know that that is a bunch of bull. Unless you want to wake up in the middle of the night, DO NOT do business with Capital One!

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Comments

  • Lo
      19th of Apr, 2008
    0 Votes

    I too have been receiving harrassing phone calls from Captial one despite many many attempts to get my number off their calling this. They call 3 and 4 times a day. I have never had a capital one card, done every want a captial one card and want to get this calls stopped. Any ideas what can be done.

  • Do
      5th of Oct, 2008
    0 Votes

    CapitalOne are the biggest crooks, liars and thieves in the financial industry. They break every law in the books and disregard the rest. May they burn in Hell.

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