Calvin Klein — poor service
My sister and I were waiting for a Calvin Klein store to open for aprox 10 mins, which was fine, it came over the tannoy that all the shops were now open so we entered the store to be told we couldn`t come in because they weren`t ready and we would have to wait out side. If they were not going to be ready on time they should have a notice on the door so we would not of wasted our time, she was most rude. this was on 23./10/2014.
I sent an e-mail to complain about the service expecting an apology and an explanation, I got through accidentally to an international Calvin Klein rather than a UK customer service but they were very helpful and forwarded my complaint.
Thirteen e-mails later I have only had contact from this one agent with her apologies for the Uk`s bad handling of this, I have had no contact from the UK at all, this is atrocious, it has made a simple case into an intolerable case of rudeness, I am extremely upset to be treated in this manner and to be ignored by Calvin Klein. I will not go away.
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