Wrangler’s earns a 1.0-star rating from 0 reviews and 10 complaints, showing that the majority of denim enthusiasts are dissatisfied with their apparel.
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Terrible Customer Service: Wrangler's Delayed Refund Process
I bought some stuff from Wrangler back in November 2022. I had to send back one of the things I got, a jacket. The company said they got it on January 5, 2023. But it's already January 26 and I still haven't got my money back. I've called them a bunch of times and every time they say the same thing: "Just wait 3-5 days." But those days come and go and still nothing. Their way of doing things and how they treat their customers is just terrible.
Disappointing Experience: Website Fails to Deliver Promised Product and Poor Customer Service
This website ain't that great. I was lookin' for a shirt that they said they had in stock. So I decided to order another shirt to get free shipping. But when I got my order, the shirt I really wanted wasn't there. I got an email from them at the last minute when they were closed, sayin' they shipped the shirt I didn't really want. Now I gotta pay to send it back. What a joke, they can't even keep track of their own stuff. I ain't gonna shop there no more.
False Advertising and Deceptive Practices by Wrangler.com
I got some jeans from wrangler.com and they said I could get $100 if I did a survey. So I did it and they wanted me to sign up for some magazines. I said I did, but I didn't really. I don't trust these companies, they just want more money. I won't buy from wrangler.com again. They can suck it.
Is Wrangler Legit?
Wrangler earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Wrangler's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Wrangler.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Wrangler.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Wrangler as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
We looked up Wrangler and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Wrangler.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- While Wrangler has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Wrangler protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Wrangler. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Durability: A Review of Wrangler's Socks
Wrangler's products are not up to par, especially their socks. I was completely disappointed with the poor quality and lack of durability. They couldn't hold up to anything, especially when it comes to working. I won't be buying any more of their cheaply made crap. There are definitely better brands out there that offer higher quality products. These socks didn't even last a month before developing holes in the back of them. They are definitely not made for real working men. I suggest looking elsewhere for better quality products.
Disappointed with Recent Changes to Wrangler Clothes: Short Torso, Weird Pockets, and Crooked Seams
I've been wearing Wrangler clothes for a long time, and I gotta say, I'm not too happy with some of the recent changes. The long sleeve shirts are nice, but the torso is way too short - like 4 to 6 inches too short! And don't even get me started on the sleeves - they're like an inch too short! What's up with that?
And then there's the cargo pants. I mean, they look okay, but the back pockets are all weird. They look like they're sewn inside out or something. And there's no pocket flap to keep your wallet in your pocket! What's the point of having cargo pants if you can't even keep your stuff in the pockets?
I've been loyal to Wrangler for a long time, but if they don't change things back to the way they used to be, I might have to switch brands. I mean, I don't want to, but what choice do I have?
Oh, and one more thing - have you noticed the seam on the pocket? It's all crooked! I don't know how that got by quality control, but it's not a good look. Come on, Wrangler, get it together!
Disappointing Quality: Wrangler Clothes Don't Last
if you want clothes that will last you more than a month. I used to love Wrangler, but now I wouldn't recommend them to anyone. The fabric is so cheap that it splits within days of purchase. It's a waste of money and time. I don't know what happened to the quality of Wrangler, but it's not reliable anymore. Don't believe the ads with pretend cowboys and unhappy horses. They're not telling you the truth. If you're looking for durable clothes that will last you a long time, look elsewhere. Wrangler is not the brand for you.
Sizing Issues with Wrangler Jeans: A Loyal Customer's Frustration
Been wearin' Wrangler blue jeans for almost 50 years now. Got a pair on right now, just a little worn out, but who cares? At the start of the year, I bought two new pairs, both 42x30 relaxed fit. But when I tried to put 'em on, I couldn't get my butt in 'em! Took 'em back to the store, tried on a 44x30, same thing. Couldn't find a 46x30 anywhere, so I went to a different store. They had a 46x30, but it still didn't fit!
I wrote to Wrangler in North Carolina, askin' who's checkin' what, but I never heard a word back. It's a shame, 'cause I've been loyal to Wrangler for so long. I remember when they used to be made in the USA, but now they're made in other countries. I don't know if that's why the sizing is off or what, but it's frustrating.
I still wear my old Wranglers, even though they're worn out. They're comfortable and they fit me just right. I wish I could find a new pair that fit the same way. I don't want to switch to another brand, but if Wrangler doesn't start payin' attention to their sizing, I might have to.
Disappointing Quality: A Review of Wrangler Jeans
Wrangler used to be the go-to brand for a tough and durable pair of jeans. As someone who has been around for 73 years, I can attest to the fact that these jeans used to be able to withstand even the toughest of jobs. However, I recently purchased a pair of Wrangler jeans and was disappointed to find that after only two months, the left back pocket began to rip for no apparent reason. I always carry my wallet in the right back pocket, so it's not like I was putting any extra strain on the left pocket.
To make matters worse, I also had another pair of Wrangler jeans that ripped at the bottom of the pocket and up the side of the pocket. It seems like the quality of the material being used has gone down, as these jeans simply do not hold up like they used to. It's not just Wrangler either - even Levi's, another once-reliable brand, is now facing quality problems.
It's a shame that these brands are no longer made in the USA, as it seems like the quality has suffered as a result. I miss the days when I could depend on a pair of Wrangler jeans to last me for years, but unfortunately, those days seem to be gone. If you're looking for a durable pair of jeans, I would recommend looking elsewhere.
Wrangler's Website and Customer Service Need Improvement
I gotta say, I'm a fan of Wrangler stuff. They make some real nice clothes and accessories. But let me tell ya, their website and customer service line are a real pain in the butt.
So here's the deal. My billing and shipping addresses are different, right? No big deal, happens all the time. But for some reason, that sets off some kind of alarm in their system. Even when I tried using a different credit card, it still wouldn't let me place my order. So I called up my banks to make sure everything was cool on my end. And it was! No issues there.
So then I called up Wrangler's help line. And let me tell you, that was a whole ordeal. I was on the phone for FOUR HOURS, talking to three different people, being put on hold, calling my banks again, and then having to call back the next day. It was like dealing with the DMV or something.
But eventually, after all that hassle, my order was finally placed. And the products themselves are great, don't get me wrong. But man, they really need to work on their website and customer service. It shouldn't be this hard to buy some clothes.
Disappointing Return Policy: My Experience with Wrangler's Website Purchase
I recently made a purchase on Wrangler's website, and unfortunately, the denim jacket I received didn't fit me quite right. I was disappointed to learn that I would have to pay for the return shipping myself, rather than having a prepaid label provided to me. I had to find a shipping location and pay $18 to send the jacket back. To make matters worse, Wrangler deducted an additional $6.95 from my credit to cover the cost of shipping the jacket to me in the first place.
All in all, I will only receive a $24 credit for my $48 purchase. It's frustrating to have to pay so much just to return an item, especially when other retailers like Amazon offer free returns. In fact, I ended up buying a similar jacket from Amazon just in case it didn't fit, knowing that I wouldn't have to pay for the return shipping.
I understand that companies have to cover their costs, but I think Wrangler could do a better job of making their return policy more customer-friendly. It's disappointing to have to pay so much just to return an item, and it definitely makes me think twice about making future purchases from their website.
I bought two shirts as gifts for the holidays. I needed to return one as it was too small. They charged me 25% of the purchase price!
Overview of Wrangler complaint handling
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Wrangler Contacts
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Wrangler phone numbers+1 (888) 784-8571+1 (888) 784-8571Click up if you have successfully reached Wrangler by calling +1 (888) 784-8571 phone number 0 0 users reported that they have successfully reached Wrangler by calling +1 (888) 784-8571 phone number Click down if you have unsuccessfully reached Wrangler by calling +1 (888) 784-8571 phone number 0 0 users reported that they have UNsuccessfully reached Wrangler by calling +1 (888) 784-8571 phone number
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Wrangler social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 10, 2025
Recent comments about Wrangler company
Disappointing Return Policy: My Experience with Wrangler's Website Purchase




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