CB Apparel Calvin Klein Complaints #142-161

Calvin Klein review: manufacture defect, bad customer service

Leonidas73 of RS

Oct 03, 2014 3:04 am UTC

Verified customer

1. As a customer I get cheatted from swatch group
[protected].
I would like to share my bad experience to any other future customers.
I get a gift from my mom as calvin klein watch k2174.
After a 1 year of having it crown on watch get stacked so I was not able to
Correct time on watch. Moving it left and right it get pulled out and I did made time. Since crown stayed out and I was not able to put it back completely. Watch did work properly and I did not pay attention.
Soon after 8 months watch stop working. Since I am in eu currently.
I contacted my mom to see what can be done.
As we find company info we send watch to them to see what is going on
And how it is possible for watch to stop.
We was more than suppressed when we was told to pay $191.63
On a fashion watch paid $350.
Since my mom is older person she did get this present for me and paid cash in macy s. After days and days explain my situation on bbb.org.
Swatch group did look for any possible excuse to not cover this under warranty even do it is manufactured defects.
Be aware about this company and products they sell they will not stay behind a product and product is bad quality.

From bbb.org

Customer complaints summary
9 complaints closed with bbb in last 3 years | 5 closed in last 12 months
Complaint type total closed complaints
Advertising/sales issues 0
Billing/collection issues 0
Delivery issues 0
Guarantee/warranty issues 0
Problems with product/service 9
Total closed complaints 9

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Calvin Klein Contacts

Calvin Klein phone numbers

800 74 636 499

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27%
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European Countries

1800 893 683

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50%
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Australia

800 880 447

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Hong Kong

1800 806 834

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Malaysia

+1 (800) 225-5536

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Singapore

+1 (866) 513-0513

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United States

+1 (212) 719-2600

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Head Office

+1 (800) 376-0528

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Canada

+81 120 657 889

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Japan

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South Korea

+886 806 651 761

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Taiwan

+55 112 388 8250

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Brazil

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Calvin Klein address

205 West 39th Street, 12th floor, New York, New York, 10018-3102, United States

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