British Airways / lost ba airmiles!
We booked BA return flight from Cape Town to Heathrow. We regularly fly BA and had almost enough BA Airmiles to upgrade to Economy Plus. I purchased enough miles to do this. and paid £50 each so we could move the flight if necessary.Unfortunately we need to change our return flight and we are now told that we have to pay £50 each (fine we knew this) and £155 each to change the date of the flight. We have lost our airmiles and cannot upgrade using airmiles again.
What a rip off!!! What a way to treat loyal customers!!! We won't be customers for much longer.
More British Airways Complaints & Reviews
- British Airways Courier Company Limited - recd. fraud e-mail 
- British Airways - very poor ba experience 
- British Airways - disgraceful customer service 
- British Airways - ba - still waiting for my delayed baggage! 
- British Airways - contemptuous and unprofessional customers treatment 
- British Airways - baggage damage
- British Airways - luggage damage after landing in london 
- British Airways - air ticket I purchased
- British Airways - I was denied boarding
- British Airways - unethical behaviour and loss on my part