WE, me and my husband Moshe Vered, arrived at London Heathrow airport on the evening of 6.10.08 from New Ark in the U.S. The flight number was 0186.
Next morning, on the 7th of October we flew to Tel Aviv with flight number 0165.
The suitcases stayd during the night at the airport. It rained during the night and the morning .
When we arrived at Tel Aviv and opened the suitcases the contents were soaked with water. Clothes, shoes, books, medications.
We were very distressed and we are expecting an explanation and a compensation.
Ruth and Moshe Vered