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Bosch / dishwasher - shu 5300

1 5551 McFadden AvenueHuntington Beach, VA, United States Review updated:
Contact information:
Phone: 8009442904

Our Bosch dishwasher was purchased by the previous homeowner only three years ago. It has messed up now. It takes hours to complete the cycle and obviously isn't working correctly. I checked and this seems to be a very common problem with this particular model. I have talked to the customer service people at Bosch and they will only pay for a new circuit board - not labor. I can buy a new dishwasher for what we would spend in labor on a dishwasher that is obviously defective.
A company making high end products such as this should stand behind the products. When a large number of people have the exact same problem with the same model, obviously there is a problem with that model. Bosch should correct the problem at their expense.
Companies producing cheaper models stand behind their products better than Bosch.

Ka
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Comments

  • Li
      18th of Feb, 2009
    0 Votes

    We too have the Bosch SHU... and are not pleased. Have just discovered there is a recall on SEVERAL Bosch dishwashers. Our dishwasher model supposedly isn't on the list, but it has burned TWICE internally. You can smell it and see the smoke! Didn't know there was a recall until Feb 18, 2009. SPREAD THE WORD - THERE IS A RECALL !

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