Bob Evans

Store was Washington Pike in Bridgeville/Collier. We sat down and there were coffee mugs on the table upside down. We turned them over and they were dirty. There were coffe grounds in the mug. I asked for new mugs she asked why. Then she turned them upside down at another table for someone else to use. Besides her loud behavior which we could live with if everything else was clean. She served food to tables that came well after us. Other tables had that happen to them as well. Our order was not correct. The cashier didn't even ask how our meal or service was. I guess she knew better. We won't be back. It's a shame too. We used to go monthly.

Yes, we went to Bob Evans in Wabash Indiana there service was the worst I've ever seen we arrive at 1 pm our food didn't get serve until 2 pm food was cold potato was done not one time did the manager come over to check on us the manager sent the the waitress to tell us our food is free still no manager came to apologize for what has happen it made feel like we were being discriminated against I've never felt like this. I will be trying to find an attorney to take our case. We will never go there again for the rest of my life. You know when you don't feel treated right. God bless

Bob Evans Restaurant #436
3988 E. Broad St. Whitehall, Oh 43213
Table 42/1
Guest; 4 Store no. 30089 - Date: 10/29/2017

My party of Four came in was seated at 1:30 pm. 15 minutes later after asking for our waitress to serve us. We had ordered our lunch and was waiting to be served. At 2:20 pm. I had asked about our lunch. The waitress said they were slow in the kitchen. At 2:45 pm still no lunch. Food was cold and I even Did not get all I had ordered. We spent about the total of Two hours.

The taste was terrible. I ordered mashed potatoes with gravy. There was so much gravy on them they were soup like. The flavor of the gravy was bad and artificial. The sauteed onions were not cooked properly. It was like they were still crisp. Very dissatisfied customer. It was a carry out so I could not send it back. Also I arrived 5 minutes early and the foid was already ready to go and was only luke warm.

1. On Sunday, October 15, 2017 we placed a call-in order to go in the amount of approximately $50.00. When we arrived home, we realized we had been shorted a pumpkin bread loaf & a side order of grits. I called and spoke with the "manager" and she said I could come back; however, if I went back to pick up the items, out other food would be cold. I was very upset due to the time I had to take away from our family time and breakfast because someone did not check the to go order. She took my contact information and assured me she would put a gift card in the mail. Which I told her would have been fine.

2. It takes 1-2 days for mail to get from Bob Evans Bluefield, VA to my house in Bluefield VA. Each day I have checked the mail to receive nothing from bob evans! You absolutely cheated me out of my money!

Now I have to take time out of my very busy day to attempt to recover the money your company owes me!

I doubt I will ever go back to any bob evans again!

Sincerely,

Melissa Pruett
[protected]
413 Ridgeway Drive, Bluefield, VA 24605

Tuesday, 10/10/17 @ 6:17pm: Went to Bob Evans in Mount Dora, FL. Took food way too long to come out, food was only slightly warm, coffee also. Waitress Lauren, with her yeahs, uh huhs & lack of personality, needs to find another line of work, because being a Waitress is not for her. Manager, just as rude, plus couldn't understand a word he said & he was sweating so profusely, I thought he was going to pass out. Won't be going back anytime soon. A very unsettling experience.

To Whom it May Concern:

I purchased your Bob Evans Original Pork Sausage on 10/7/2017 from Super Giant in Long Neck, Delaware (Millsboro). When I was in the middle of cooking I flipped one of the patties over and a roundworm was curled up on top of the patty! My concern is some of these were made yesterday morning and consumed! We always purchase this product and have never seen this before. I would like to speak with someone regarding this terrible situation!

10-1-17 I placed an carry out order on line. I ordered 1 meat loaf dinner & 2 turkey 3-course dinners & added a cup of the potatoe cheese soup. Not until I got home did we realize that the turkey dinners only had 2 slices of turkey on a giant pile of stuffing & no cranberry sauce. I feel cheated out of a turkey dinner! For $12.99 the meal should have more turkey & all its sides. Was I paying for a stuffing dinner or turkey? Because all we got was stuffing! Was very disappointed!

I had cold crepe, frozen blueberries, raw hotcakes, candied bacon was limp looked raw. On 10 01 2017 I was told the manager on duty about the food quality (Sara) she said she would remove those items from my ticket and she never did I paid full price with no item being removed $23.83 the candied bacon was still on my ticket I never received a new ticket with any variable dollar discount or deletion on it she didn't stop by back to make sure the issue was resolved.

On 9/22/17 my family and I went to Bob Evans on IAA Dr in Bloomingdale, IL. We asked for bread during our dinner from the waitress...She went and got 2 biscuit's, and 2 dinner rolls on the first round...The second round my husband asked if he could have 2 more dinner rolls...The waitress said "Yes"...He got his other two dinner rolls...When we finished eating and asked for the ticket, she charged an extra $10.00 for the bread and rolls...When we questioned why we were being charged $10.00 for the bread she and the manager said it was because he didn't order the 3 course dinner and that unlimited bread comes with ordering any of the 3 course dinners...The manager was very unprofessional about the way she communicated to us about the whole ordeal. Our desired resolution is a refund of the $25 we paid for the whole meal...

I purchased two of thr rolls of italian breakfast sausage. Once i cooked and tasted they were both sour, as if they were spoiled. I have purchased this item before but will buy something else in the future. I have had the same issue once before, i am not aski g for anything simply voicing how disappointed i am at how the quality of Bob Evans has faltured over the years.

I served 2 family size packs of mashed potatoes to my family. They spit it out. It taste kind of like metal. I bought them last week as well and we had the same problem. I am disappointed and I paid 5.00 per pack. The bar code number on one box is [protected]. Is there a recall on this product? The fact that I need to write to you even more than I wanted for you to read it is Rediculous. I buy this product all of the time. I save the boxes. I would like the items replaced or I would like a refund. Please look into this matter. It taste like something is in the potatoes. I bought them at Acme market.

Went to the local Bob Evans 9-14-17. I ordered my favorite deep dish chicken and mash potatoes. It was awful.It was all dark meat with pieces of skin and grissel.When I showed the waitress, she said thats the way it comes.I asked for a extra plate to put the slimey skin on to show the kitchen, but was not offered a replacement.I would like to be reimbursed for the meal that I did not eat.

I purchased said product about a week ago when I opened box the cheese was everywhere but on biscuit the biscuits were completely covered in ice crystals had to try to knock off ice and put cheese back on sausage and for rift dollars I was very disappointed I have always purchased this product and will probably buy them again just wanted you to know this is first time has been dispointed

I purchased a pack of fully cooked bob evans sausage links from the grocery store near me. The pack stated 12 links however, when opening the package there were only 6 links inside. I needed the 12 as I was serving four people. The 6 links were sealed in a pack so I assume I was missing a whole pack. I buy Bob evans products all the time from the store and restaurants. Thank you Carrie McCallister

Usually go to Bob Evans at Brunswick, Ohio. The experience in Brunswick is always excellent.
However, went to Medina location #20049 today, 9/04/2017. Wife and I ordered a salad...nothing else. Had to wait 30 minutes to get served. The salad was a Cobb salad with grilled chicken. The chicken was very cold on the salad, and tasted somewhat like ammonia. I couldn't finish the meal. Our server was excellent. We chose not to bother the server with our complaints. The facilities were clean. Over 50% of the restaurant was empty (to get a head start on cleaning in the evening?) on one side of the facility. It was about 5:30 p.m. Everyone was being seated and crowded around the corner by the rest rooms. This little cove held about six booths and we were all wondering why we were stuffed into the space. Two couples left without ordering because they sat there for too long a time. When I went to pay, the young lady asked if everything was good. I replied that I have no comment and that it was not good. She made no reply, took my money, gave me change and said nothing further.
The Medina facility is not our location of choice, but we stopped to save time on our journey. This is the 7th time in a row that the food and kitchen service was unacceptable. I usually do not put my complaints into writing, but I wanted you to know that you need to do a quality control check to make sure the employees are complying with your standards.
I expect nothing in return for this complaint.

My family and I recently went to bob Evans in Fort Wayne, Indiana. Store number 223.After about 20 minutes of waiting for our server Alexander to ask us for our drink order we were already getting upset. After another 10 minutes we finally received our drinks and asked for our food order . It then took another 25 minutes to receive our salads. Then once the salad came we had no dressing. When you have waited over 40 minutes for a drink and salad it was just horrifying looking at a salad you have waited over 20 minutes for and not able to eat it. Then lastly we waited another 25 minutes for our food. The whole time we waited for our drinks salads bread and food the manager Mike stood behind the counter talking to the servers laughing and staring at us . Never came to our table to ask if we needed anything not sorry or anything for the HORRIBLE service . I'm not looking for a free meal nor is anyone else in my family who went through this terrible experience . I just want to see bob Evans get smart and hire REAL managers and stop wasting your money on Mike in Fort Wayne! I will never come to bob Evans again after tonight . It's actually so bad I'm currently sitting in front of my beef pot roast as I write this to you! Please do something about this ! Thank you
Cory lamp

You can block me on facebook if you want to, but that does not mean your potatoes still won't taste like pee. Cooked the potatoes as directed and they looked brown, for some reason I decided to smell them and they smelled like ammonia (pee). You really should allow your employees to use the restrooms on a regular basis, that way they might not be tempted to use your cooking vats.

I was excited to see you bring back meatloaf because it used to be one of my favorites. Moist and delicious.
8-31-17: I ordered the new meatloaf and it was awful. It was one thick piece of dry hamburger. Crusty on the outside. No onions, peppers or moistness like I remember from the past. The carrots were rubbery and tasteless. I am not usually a complainer, but when asked at check out how my meal was, I NICELY told them what I thought. They offered to let me talk to a manager, but I know it isn't the manager's fault. Since it has been taken over by a new company, the quality of a lot of the food has gone down hill. There are still many things I like and will keep returning to BE, but I am so disappointed.

Portion sizes have been reduced on many things. Two times I have gotten pie to take home to my husband and both times they were very tiny pieces and not cheap. At least half the size they used to be. Next time I will look at the size before leaving and insist on a decent size of pie.

Order bone in chicken breast given boneless brocoli was hard as rock and cold potatoes like paste and cold carrots with unmelted butter i think stuffing was like a rubber ball was gonna loaf of bread to look to been there weeks over all a total waste of 40 bucks couldve gone anywhere for hot and better food. Please look at getting this place in shape it sucks to many better places close to u