BikeBandit.com / Shocking service
Lets start from the beginning:
I needed a 58mm throttle body with intake manifold and air cleaner, ordered all of the parts which said they were available and sat back waiting for the order to arrive. Bikebandit's motto is Get it fast... Get it right... Get riding...
25 days later they only shipped the intake manifold and aircleaner which is of no use to me at all unless I have the throttle body, their excuse is that when the parts arrived, Harley didnt send them the throttle body. After alot of complaining, the CSR said that she'd credit the delivery charge of $7.95 and give 10% of on the new order, so I reordered the throttle body and waited.
12 days later I send them a query to see if they had received my part, which they did but had no knowledge of the delivery charge credit or 10% discount. After alot of querying, they finally said, we can only honour one discount. After alot of complaining I decided to take the 10% discount and finalize the whole situation.
Here's the best part... they charged me the full price. I hope you're satisfied with ripping people off Ken Wahlster (the founder), your website is a sham and anyone who buys from your store better hope that they dont have any problems getting items, otherwise they'll be made empty promises by your incompetent customer service department!!