Bidz.com / return items

In general, the items from them are not high quality. The chains offered with the pendants are very thin--you can’t use it. The earring I brought was sent not a pair. So I returned it. I didn't get the full refund because they didn't see the problem even I told them what to look (they both for one side), they said they didn’t see the problem(it’s a pair). So I had to pay unfair restocking fee and couldn't get the shipping refund according to the policy, I had spend two hours talking to the people on-line (they don't talk to you through phone call) I wish I had taken a picture of the earring, but I thought even a kids can see it's not a pair---all unexpected happened. I have brought other items from them too. They were just not as good as you expected. It’s hard to return them because it cost you big. I am quitting visit the site and advise you look carefully before you buy any item from it.