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[Resolved] Bethea Jenner / Internet spam scam

1 United Kingdom Review updated:

If you want advice on how to get your money back from Bethea Jenner and co, the Rip Off Revenge website suggests the following:

"Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: “we could not do anything for you" or “you waited too long; it has been more than 60 days".

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember… Don't let them get you! Make sure they make the Rip-off .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck… Let us know how you do! "

ED Magedson – Founder
/link removed/
EDitor@/link removed/

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Dear Friends

    Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:

    Email Addresses:,

    Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT 06460-3400

    Telephone No: (203) 672-0089

    Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.

    Bethea Customer Service

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  • Ed
      18th of Aug, 2008
    0 Votes

    For information: those in the UK should contact addresses below

    Metropolitan Police, London
    Office of Fair Trading, London

  • Ed
      18th of Aug, 2008
    0 Votes

    Thanks for that but cos this not just confine to UK, readers can use this website for USA complaints.

  • Jo
      27th of Aug, 2008
    +1 Votes

    Bethea Jenner, psychic? HILARIOUS!!

  • Tk
      6th of Jul, 2009
    +1 Votes

    So many people want a hope and a dream to fix problems in there life, so they get scammed from the yearning of hope and change, not realizing that faith can move mountains not Bethea.Bethea can possibly be one of god's chosen one's to deliver the messages but I doubt it because if she was everyone would be happy!God makes no mistakes, and he chooses wisely who he prefers to be called"special"or "psychic". I advise people to read the bible more instead of emails from Bethea!!Prayer changes things--Alpha--Omega

  • Tk
      6th of Jul, 2009
    +1 Votes

    The only pure human in this world is a baby!

  • Sw
      27th of Jul, 2009
    0 Votes

    She is an absolute rip off artist! I called the customer service department canceling any future shipments of the Merkaba TWICE & still received one. So, I called & had some rude a-hole just say-send it back then. You'd better believe that they put it on the charge card long before it shipped.


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