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[Resolved] Bethea Jenner


Astrology and psychic rip off!

Complaint Rating:  90 % with 504 votes
90% 504
Contact information:
Bethea Jenner
United Kingdom
Bethea Jenner and Rochelle Gordon send out fake astrology predictions and pretend to be psychics. They give people false hope, take their credit card details then keep taking money out of their accounts. It's unfair and immoral.

Resolution statement

Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Again, I ask that those of you who have been complaining in the last few days to get in touch with me regarding your specific complaints.

I can be reached via email at bejenner@betheajenner.com, or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants June or Paul.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Dear Friends

I've been on this board for several weeks now, looking at all the complaints, posting my email address and customer service number in the U.S., AND emailing people who have complained.

Some people have got in touch with my customer service, and I have duly addressed their concerns. Thank you for that.

However, many people simply continue to post on this board without getting in touch with my customer service. This leads me to believe that they are not interested in having their problem taken care of. Perhaps they don't really have a problem at all, and simply want to exhibit their vindictive and mean personality.

It's a true saying that you cannot please everyone, and equally true that "you're damned if you, do and damned if you don't".

I have already posted hundreds of genuine comments from customers who have been helped by my services and products. But of course, the cynics here have said they are false testimonials. This is a lie and I urge readers of goodwill not to be taken in by the cynics.

I have posted my customer service details, email address bejenner@betheajenner.com and U.S. telephone number at which you can leave me a message - 203.825.3199. But only a handful of you have gotten in touch. And each week the posts about me on this board grow.

It doesn't matter to me if these posts are the work of 1 person or 10 persons. What matters is that I have given ample opportunity for your grievances to be addressed. I will refund purchases, re-ship purchases, cancel orders, what-have- you.

But I can only help people who contact my customer service.

Posting on these boards will not help you get a refund, although I am grateful to the few of you who have contacted me.

Once again, I can be reached via email at bejenner@betheajenner.com, or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Hi Everyone

Thanks for all the posts. We would also like to thank customers who have brought our attention to the trouble they have had with their purchases. We try and resolve all customer service issues promptly. To expedite the process please also email bejenner@betheajenner with details of your purchases and we'll try and respond as soon as possible. Thank you and we apologize for any inconvenience caused.

Bethea Customer Service
Dear Friends

Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:

Email Addresses: bejenner@betheajenner.com, forbethea@myhealthwealthandhappiness.com

Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT 06460-3400

Telephone No: (203) 672-0089

Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.

Bethea Customer Service
It is difficult to read such defamatory remarks about myself and my friend and former colleague Rochelle Gordon. I doubt that my comment is going to change the minds of those who have shared their thoughts above. However, as so many negative points, including false information, have been listed here, I feel compelled to clarify and defend both the astrological content of my free forecasts and the products I offer.

First, I want to say that I thoroughly believe in the power that astrology plays in our lives, both in its ability to provide understanding of events and personalities around us and its usage to tackle certain challenges we face. I strive to convey that understanding in my forecasts and hope that my forecasts provide support and inspiration to those who request them.

I myself do believe in the ability of talismans and spiritual tools to make life better, richer and safer, and for this reason, I send messages to introduce new products to the subscribers of my Health, Wealth and Happiness forecasts. However, I don’t want anyone to feel obligated in any way to respond to my offers, and more importantly, these offers should never feel like a burden. And when purchasing any talisman or spiritual tool, it is important to request only the products that you yourself believe have something real and meaningful to offer you.

I stand by my refund policy and if you have any questions, returns or refunds to address, you can do so at the following address.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460

Many thanks,

Complaint comments Comments (136) Complaint country United Kingdom Complaint category Online Scams


Sort by: Date | Rating
A  23rd of Jul, 2008 by    0 Votes
Yes it is outrageous.
I've been the Police but they haven't contacted me back yet, they should do soon though. They said what she's doing isn't 'Fraud', but it is 'Theft', because she holds onto your account details without your permission.

Its really frustrating!
N  23rd of Jul, 2008 by    0 Votes
She doesn't just hold onto the bank details, she takes money out without our permission and this is what is getting people so upset. People are posting all over the net saying they are ending up so out-of-pocket that they can't feed their kids because of her money-making racket. How can she go on justifying this? I notice she has posted hundreds of new stories about how wonderful she is on the net now to redeem her reputation. She would be better off just stopping what she's doing because it is immoral and likely to end up with a court case.
N  23rd of Jul, 2008 by    0 Votes
I know she doesn't just hold on to your details because she has taken £200 off me so far and I have a 2 year old daughter to feed.

Bethea is just Evil.
N  23rd of Jul, 2008 by    0 Votes
Why anyone believes it when they're told magic will make their lives better is beyond me. Psychics, astrologers, and clergy are all just con artists.
A  24th of Jul, 2008 by    0 Votes
It depends on how your feeling at the time she e-mails you Bill, but I know I will never believe in that rubish again.
I've made a website to try and stop people from buying from her, I've also put a Forum on it for people to talk about her.

The wesbite address is:- www.freewebs.com/donotbuyfrombeatheajenner
N  28th of Jul, 2008 by    0 Votes
I have purchased this Archangel Michael Medallion from myhealthwealthandhappiness.com with a 30 day money back guarantee. After my last payment I received an email from bethea@myhealthwealthandhappiness.com to ask me if I was happy, and I wrote back that I was NOT. She emailed me back with the address and phone number to send it back, she will refund my money. I have a delivery confirmation number from post services that it was delivered on 7-9-08. Today is 7-26-08 and I got an email from bethea and phone call from her 'assistant' that it was never received. And now I am not even getting any responses from the company or any individuals. This company and their services is horrible and their products are fake. If they will not refund, do not lie to people just to make them buy.
N  28th of Jul, 2008 by    -1 Votes
This may be of interest in the Law section of Wiki questions:
" Why haven't British laws taken effect to stop 'psychics' like Bethea Jenner from making false claims yet?"
In: Health, Business and Finance, Police and Law Enforcement

The law will need approval by parliament. The Office of Fair Trading says enforcement of the new regulations will be used against foreign mass mailshot fraudsters extracting money so the fraudsters should soon find their number is up.
N  30th of Jul, 2008 by    0 Votes
I ordered a medallion from Rochelle and Bethea and did make an online ayment through my HSBC credit card but till date I have neither received a confirmation email or number regarding the same. All i received was a web link to log on which never works So they are fake and cheats. So please waste your time and money on these cheats. and this was the link I gotto log on https://www2.myhealthwealthandhappiness... Cheats they cheat people in the name of God and he will never forgive them.
A  10th of Aug, 2008 by    0 Votes
I received an email from Bethea Jenner. She offered a free reading and so on and so forth. Then when you send your birthday info, you are sent to another web page offering to sell you a lucky charm bracelet and other junk. When I saw this, I googled Bethea Jenner. And like the character out of Gommer Pile USMC would say... Shazam! There were all these reports of people getting ripped off. So, thank you all for your stories and personal experiences. MY guess is that Bethea Jenner better run fast because the flames of hell are licking at her heels. The only way out for her is to refund all the money, make a full public confession and do community service. That is just MY Guess. I am not a psychic, and I don't claim to be. I have my own problems, just like everybody else in the world.
N  10th of Aug, 2008 by    0 Votes
I thought of something similar Kenneth. There is an episode of South Park where the boys hear the girls in the playground playing with a 'fortune telling device'. It turns out to be one of those paper games little girls work with their forefingers and thumbs, cat's cradle-like, with numbers and letters on the corners. The boys really believe it has magical powers and hatch a plot to capture it. It's hysterical. Your point about Bethea Jenner's passage to hell is spot on. If she really believes in cosmic power and kharma and good and bad vibes and so forth, she better look at her misdemeanours long and hard instead of blaming 'vendettas' and such like. She is indeed maligned here and on other sites, but it is BECAUSE OF HER ACTIONS not because others are vindictive. Do unto others Bethea. If you were ripped off or in some way duped, you would complain and be angry too.
N  11th of Aug, 2008 by    0 Votes
Re: Bethea Jenner: I agree with the last post. Not only that but her predictions are phoney. I signed up to her 'service' a few months ago and nothing she said rang true. I had just split up with my boyfriend of five years and was feeling low or I might not have been taken in. What a waste of money that was. Bethea Jenner sucks people in when they are feeling desperate. Either she believes she can see into the future in which case she's one delusional old biddy or she is ripping us off with the pretence. Look at her photo on her website - that's one fake smile for sure. And she is attempting to saturate the internet with her glowing testimonials too. More are added every day it seems, like a kid faking her own school report card.
N  13th of Aug, 2008 by    0 Votes
Thanx to you all, l have also been recieving mails from her and was about to purchase a bracelet from her but know l have changed my mind.

The only person we should trust is JESUS!!!
N  17th of Aug, 2008 by    0 Votes
thanks for the advice, may have just saved me a lot of wasted time.This did look genuine to me, but something made me think to google her, maybe I had a psychic insight lol!
N  18th of Aug, 2008 by    0 Votes
I've never had to unpleasant experience of dealing with her. Just for fun, I tried a few lines of her numbers awhile back for a lottery here in Canada. She was asking me to buy a pendant from her, which of course was to bring me great wealth. I'm thinking as any logical woman would think...hey if you think I'm going to be that wealthy, why not ask to call me? Then set up a date to let me know how, why, when etc. Then I would have offered her a cut in my winnings, but of course I realized she is a fraud. I tried her numbers and not one of them was correct. So I wouldn't have anything to do with this woman. BTW, anything stated as too good to be true in any aspect of one's life, is probably exactly that! Too good to be true. LOL

Oh last week I was to buy a medallion which was supposed to guard over me and today a hand bag to fill up with all my riches. Too funny..and I can't believe anyone would believe her poop!
N  19th of Aug, 2008 by    0 Votes
Your right of course, it is all poop and Bethea probably has one of those handbags herself to fill up with all the riches she got ripping people off LOL. But at least something is being done about it and she is clearly been panicked into refunding peoples money as there are messages all over the internet from her now, saying how shes helped people (hilarious) with her powers and knowledge and all. What a charlatan.
N  31st of Aug, 2008 by    0 Votes
hi people!

thanks to whoever put this site up.
i was about to buy one of her products.

lucky i found this, i dnt wnt to be suckererd into a scam.
remember people astrologers and money dont mix unless ur're dealing with them in person.
Listen people im just curious. Did any of these astrologers daily readings actually relate to anything in your life??
because a few of the readings i hav receive did appear to be true.
if anything similar has occured to any one of u please put it on this site as i would like to know if im the only one.

N  27th of Sep, 2008 by    0 Votes
This company is not what it seems to be . I ordered a necklace nov 07, i then put the necklace on only to realize it had broken . I was told by this company to send it back. i sent it back in nov 07 . Today is october 08 and still no return.All i would like to say is KARMA!!! These ladies have no idea the karma they are now creating for themself.
A  21st of Nov, 2008 by    0 Votes
N  5th of Apr, 2009 by    0 Votes
I just want to thank you all for airing your experiences. I don't do anything without checking it out first, now because there are so many scams going on. I hate that so many people have had such awful experiences, but the fact that you are sharing them have helped me from making a huge mistake. You're all fantastic for giving all this information and I think it sucks that you've had to go through all this crap.
A  6th of Apr, 2009 by    0 Votes
I have read everyone complaints. I wanted to tell everyone do not order by credit card, and on her official website there is a link to order by mail without using a credit card. I do suggest order by mail without using a credit or ATM debit, only by check this way you can ask your bank to place the check on hold, especially since there are of scams and I have read on different sites people have been trying to get a refund. I have never order any readings or products from Bethea Jenner.

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Bethea Jenner / MyHealthWealthAndHappiness.com / MyHWH.com Logo Bethea Jenner / MyHealthWealthAndHappiness.com / MyHWH.com
Customer Care Service
167 Cherry Street, PMB 292
United States - 06460
+1 203 672 XXXX
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