The complaint has been investigated and
resolved to the customer's satisfactionResolved Bethea Jenner — astrology and psychic rip off!
The complaint has been investigated and
resolved to the customer's satisfaction
resolved to the customer's satisfaction
C
caroline massey
Review updated:
Bethea Jenner and Rochelle Gordon send out fake astrology predictions and pretend to be psychics. They give people false hope, take their credit card details then keep taking money out of their accounts. It's unfair and immoral.
RESOLVED
The complaint has been investigated and resolved to the customer's satisfaction.
Again, I ask that those of you who have been complaining in the last few days to get in touch with me regarding your specific complaints.
I can be reached via email at [email protected], or via the post at the address below.
If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants June or Paul.
Many thanks and I look forward to hearing from you.
Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Dear Friends
I've been on this board for several weeks now, looking at all the complaints, posting my email address and customer service number in the U.S., AND emailing people who have complained.
Some people have got in touch with my customer service, and I have duly addressed their concerns. Thank you for that.
However, many people simply continue to post on this board without getting in touch with my customer service. This leads me to believe that they are not interested in having their problem taken care of. Perhaps they don't really have a problem at all, and simply want to exhibit their vindictive and mean personality.
It's a true saying that you cannot please everyone, and equally true that "you're damned if you, do and damned if you don't".
I have already posted hundreds of genuine comments from customers who have been helped by my services and products. But of course, the cynics here have said they are false testimonials. This is a lie and I urge readers of goodwill not to be taken in by the cynics.
I have posted my customer service details, email address [email protected] and U.S. telephone number at which you can leave me a message - 203.825.3199. But only a handful of you have gotten in touch. And each week the posts about me on this board grow.
It doesn't matter to me if these posts are the work of 1 person or 10 persons. What matters is that I have given ample opportunity for your grievances to be addressed. I will refund purchases, re-ship purchases, cancel orders, what-have- you.
But I can only help people who contact my customer service.
Posting on these boards will not help you get a refund, although I am grateful to the few of you who have contacted me.
Once again, I can be reached via email at [email protected], or via the post at the address below.
If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants.
Many thanks and I look forward to hearing from you.
Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Hi Everyone
Thanks for all the posts. We would also like to thank customers who have brought our attention to the trouble they have had with their purchases. We try and resolve all customer service issues promptly. To expedite the process please also email [email protected] with details of your purchases and we'll try and respond as soon as possible. Thank you and we apologize for any inconvenience caused.
Bethea Customer Service
Dear Friends
Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:
Email Addresses: [email protected], [email protected]
Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT [protected]
Telephone No: [protected]
Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.
Bethea Customer Service
It is difficult to read such defamatory remarks about myself and my friend and former colleague Rochelle Gordon. I doubt that my comment is going to change the minds of those who have shared their thoughts above. However, as so many negative points, including false information, have been listed here, I feel compelled to clarify and defend both the astrological content of my free forecasts and the products I offer.
First, I want to say that I thoroughly believe in the power that astrology plays in our lives, both in its ability to provide understanding of events and personalities around us and its usage to tackle certain challenges we face. I strive to convey that understanding in my forecasts and hope that my forecasts provide support and inspiration to those who request them.
I myself do believe in the ability of talismans and spiritual tools to make life better, richer and safer, and for this reason, I send messages to introduce new products to the subscribers of my Health, Wealth and Happiness forecasts. However, I don’t want anyone to feel obligated in any way to respond to my offers, and more importantly, these offers should never feel like a burden. And when purchasing any talisman or spiritual tool, it is important to request only the products that you yourself believe have something real and meaningful to offer you.
I stand by my refund policy and if you have any questions, returns or refunds to address, you can do so at the following address.
Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Many thanks,
Bethea
It is difficult to read such defamatory remarks about myself. I doubt that my comment is going to change the minds of those who have shared their thoughts above. However, as so many negative points, including false information, have been listed here, I feel compelled to clarify and defend both the astrological content of my free forecasts and the products I offer.
First, I want to say that I thoroughly believe in the power that astrology plays in our lives, both in its ability to provide understanding of events and personalities around us and its usage to tackle certain challenges we face. I strive to convey that understanding in my forecasts and hope that my forecasts provide support and inspiration to those who request them.
I myself do believe in the ability of talismans and spiritual tools to make life better, richer and safer, and for this reason, I send messages to introduce new products to the subscribers of my Health, Wealth and Happiness forecasts. However, I don’t want anyone to feel obligated in any way to respond to my offers, and more importantly, these offers should never feel like a burden. And when purchasing any talisman or spiritual tool, it is important to request only the products that you yourself believe have something real and meaningful to offer you.
I stand by my refund policy and if you have any questions, returns or refunds to address, you can do so at the following address.You may also call my Customer Care at [protected] they are available Monday thru Friday from 8:00 am to 5:30 pm ET. You are also welcome to send an email to [email protected]
Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Many thanks,
Bethea
Many people simply continue to post on this board without getting in touch with my customer service. This leads me to believe that they are not interested in having their problem taken care of.
Posting on these boards will not help you get your issue resolved. I would be happy to help you with your claim as soon as I have the adequate information.
I can be reached via email at [email protected], or via the post at the address below.
If you wish to contact me via telephone in the U.S. please call me toll free at 888.548.0848 or 203.672.0089.
Many thanks and I look forward to hearing from you.
Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460