Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

[Resolved] Bethea Jenner

Posted:    

Astrology and psychic rip off!

Complaint Rating:  90 % with 504 votes
90% 504
4.5
Contact information:
Bethea Jenner
United Kingdom
Bethea Jenner and Rochelle Gordon send out fake astrology predictions and pretend to be psychics. They give people false hope, take their credit card details then keep taking money out of their accounts. It's unfair and immoral.

Resolution statement


Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Again, I ask that those of you who have been complaining in the last few days to get in touch with me regarding your specific complaints.

I can be reached via email at bejenner@betheajenner.com, or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants June or Paul.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Dear Friends

I've been on this board for several weeks now, looking at all the complaints, posting my email address and customer service number in the U.S., AND emailing people who have complained.

Some people have got in touch with my customer service, and I have duly addressed their concerns. Thank you for that.

However, many people simply continue to post on this board without getting in touch with my customer service. This leads me to believe that they are not interested in having their problem taken care of. Perhaps they don't really have a problem at all, and simply want to exhibit their vindictive and mean personality.

It's a true saying that you cannot please everyone, and equally true that "you're damned if you, do and damned if you don't".

I have already posted hundreds of genuine comments from customers who have been helped by my services and products. But of course, the cynics here have said they are false testimonials. This is a lie and I urge readers of goodwill not to be taken in by the cynics.

I have posted my customer service details, email address bejenner@betheajenner.com and U.S. telephone number at which you can leave me a message - 203.825.3199. But only a handful of you have gotten in touch. And each week the posts about me on this board grow.

It doesn't matter to me if these posts are the work of 1 person or 10 persons. What matters is that I have given ample opportunity for your grievances to be addressed. I will refund purchases, re-ship purchases, cancel orders, what-have- you.

But I can only help people who contact my customer service.

Posting on these boards will not help you get a refund, although I am grateful to the few of you who have contacted me.

Once again, I can be reached via email at bejenner@betheajenner.com, or via the post at the address below.

If you wish to contact me via telephone in the U.S. Please call 203.825.3199, leave a message, and ask for my assistants.

Many thanks and I look forward to hearing from you.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460
Hi Everyone

Thanks for all the posts. We would also like to thank customers who have brought our attention to the trouble they have had with their purchases. We try and resolve all customer service issues promptly. To expedite the process please also email bejenner@betheajenner with details of your purchases and we'll try and respond as soon as possible. Thank you and we apologize for any inconvenience caused.

Bethea Customer Service
Dear Friends

Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:

Email Addresses: bejenner@betheajenner.com, forbethea@myhealthwealthandhappiness.com

Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT 06460-3400

Telephone No: (203) 672-0089

Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.

Bethea Customer Service
It is difficult to read such defamatory remarks about myself and my friend and former colleague Rochelle Gordon. I doubt that my comment is going to change the minds of those who have shared their thoughts above. However, as so many negative points, including false information, have been listed here, I feel compelled to clarify and defend both the astrological content of my free forecasts and the products I offer.

First, I want to say that I thoroughly believe in the power that astrology plays in our lives, both in its ability to provide understanding of events and personalities around us and its usage to tackle certain challenges we face. I strive to convey that understanding in my forecasts and hope that my forecasts provide support and inspiration to those who request them.

I myself do believe in the ability of talismans and spiritual tools to make life better, richer and safer, and for this reason, I send messages to introduce new products to the subscribers of my Health, Wealth and Happiness forecasts. However, I don’t want anyone to feel obligated in any way to respond to my offers, and more importantly, these offers should never feel like a burden. And when purchasing any talisman or spiritual tool, it is important to request only the products that you yourself believe have something real and meaningful to offer you.

I stand by my refund policy and if you have any questions, returns or refunds to address, you can do so at the following address.

Bethea Jenner
167 Cherry Street
PMB 292
Milford, CT 06460

Many thanks,

Bethea
Complaint comments Comments (136) Complaint country United Kingdom Complaint category Online Scams

Comments

Sort by: Date | Rating
D  10th of Jun, 2008 by    +2 Votes
I was skeptical too, but I really love some of the products I've bought from Bethea. Admittedly I don't believe in the promises, but a lot of other people seem to believe in them. They work for those people, I guess. I was worried when I read about bank accounts being charged, but I've read her letters and they do state that for certain products you get one a month for x amount of months. That's why there are multiple charges. I always make sure I read her letters carefully. I really like my Archangel Michael medallion.
A  12th of Jun, 2008 by    0 Votes
I receive on a daily basis at least 2 letters from Maria Duvall, and now every other super natural worker plus now drs and numerology center, robert green, suzi yao, von trapp and so many more that I cannot even name them, all professing to be the real thing. Also the Rochelle and Bethea Jenner scam. even using the lord jesus and archangels to get to your inner emotions.
A  12th of Jun, 2008 by    0 Votes
This is not only scam .this is more to ripoff cause both of the items ived never received, plus she was charging me for after my bank report me that this is a scam organization and they still have the guts to mail me and sign it as my friend while they ripping me off. so please people avoid any order from this web and do not i repeat do not give any credit card number.
N  25th of Jun, 2008 by    0 Votes
Phoney tributes posted on the net by Bethea Jenner about her own qualities do not fool the public.
N  25th of Jun, 2008 by    0 Votes
Bethea Jenner sends junk email to thousands of innocent people with identical 'predictions' for their future, claiming to be their friend but secretly ripping them off and trying to get them to buy bits of trash from her. The so-called predictions are computer generated. The mails also tell people should buy Jenner's produce (which is cheap tat but she charges lot of money for). I sent off for a medallion when I was a bit vulnerable and not thinking straight. It never arrived and I have contacted the address and phone number but not heard back. I have checked her out online since and it turns out this often happens and the so-called personal astrological readings are exactly the same for every single one of the thousands of people she contacts every week worldwide. I wish I had checked out this site and others before I responded to her mail. I looked at the posts she has put on the internet herself, talking about her 'special powers' and all that silly garbage and I can't believe I fell for such an obvious scam. It's like those TV evangelists who cajole and threaten us to send out money. What a sap I was to fall for it.
D  4th of Jul, 2008 by    0 Votes
there true to the people and good
N  6th of Jul, 2008 by    0 Votes
Here here Scott! it is interesting how many more replies in her name are appearing everywhere, promising refunds, trying to clear her name etc; why is she so worried all of a sudden? perhaps the British or American authorities are onto her? I know someone who is going to report her to Watchdog.
N  7th of Jul, 2008 by    0 Votes
Writing to Watchdog and asking them to make a programme on Bethea Jenner is an excellent idea. If she is used as an example, named and shamed, these kinds of 'psychic' internet scams may be at least curtailed. They have got away with it for too long. I might write to Watchdog myself just to back up any complaints already made. There is masses of evidence on the internet so even if people are scared of giving their real names, it wouldn't be difficult to highlight the problem and make a whole programme about it. In the age of 'Fair Trade' this and that, it's crazy that a great many people in the developing world (and in the US and Europe) are being bamboozled into buying pieces of trash with 'magical powers' and then after they've handed over details of their bank accounts, having money removed illegally.
N  8th of Jul, 2008 by    0 Votes
Yes, I agree about Watchdog and as someone commented on this board, there is now a new set of rules, a law of some kind by which people cannot claim they are who they are not, or to have powers they do not really have, let alone sell trinkets which they claim have magic powers when that is not true. Fraudulent mediums is what they call them and Watchdog would certainly be keen to make a program about this topic because it is very much of the moment. I think that is the right way to go about it. Notice how Bethea Jenner is trying to justify herself now in all the complaint boards? all of a sudden she seems to be worried, despite hundreds of complaints about her in the past, which she ignored. Also, notice how Rochelle Gordon is not defending herself, only her partner Bethea is. I think this is because as Bethea Jenner lives in the UK, despite giving an address in the US, she would be covered by this new law while Rochelle Gordon is not, being an American, but still, Watchdog would investigate the whole thing and find out how the whole thing is organised, who they really work for, if they really are partners, etc. and even stop them both from tricking people in Europe as the law, I think, covers the EU.
N  8th of Jul, 2008 by    0 Votes
I wonder why Jenner can't see that the people who complain are fed up because they have been ripped off or at least duped by her and her associates. Rather, she prefers to believe, or pretend to believe, that the problem is that some people are just plain nasty. Not so. It isn't us, the public, who are ripping people off. I suppose this is more evidence of her self-justifying. I received emails from her which were clearly mass produced but I resent the fact that I was targeted in this way by someone pretending to be my friend, offering me all sorts of things that she couldn't deliver. The fact that these characters also trick people out of money for silly bits of junk with Bethea's powers might also be a reason for so much resentment. Don't try to bat the ball of blame back to the consumer. Telling people to get in touch with your 'assistants' is all very well but those people who've done that (100s of them all over the internet) and not heard back or received a refund, may well say what's the point? She hasn't 'helped' anyone because --HELLO-- she doesn't have any special powers at all and to pretend she does is just proof of hubris or egomania.
A  8th of Jul, 2008 by    0 Votes
I received an email from this Bethea Jenner through spam. To target people through spam is very lowly anyway. I was curious so I opened it and where it said get your free forecast, as soon as you clicked, you were directed to an advertisement askingyou to buy a medallion or talisman she recommended for good luck. I thought it was all pretty obvious and silly, so I googled her and could not believe how many complaints there are about her. Then it did not seem to be so silly anymore; plain dangerous, it seemed! What is really sad, is that there are so many people out there with real problems, vulnerable and sometimes desperate, who would hang onto anything to just keep on going. How disgusting that people like Jenner pray on them. How can she sleep at night? doesn't she worry about her own karma because of what she does to people?
A  8th of Jul, 2008 by    0 Votes
I agree with Daryl. A very good point.
N  10th of Jul, 2008 by    0 Votes
From Bethea Jenner's latest self-publicity: “What can you do about falling stock prices, the collapse of the housing market, or the fact that the dreaded word recession is on everyone’s lips? The answer is protect yourself with a 24K Gold vermeil Amulet of Ultimate Protection, ” read the offer. All of this for the bargain price of $24.99.
Surely this is fraud?? An Amulet, gold or otherwise, will not protect anyone from anything. Either she is stupid and really believes this or it's a con. It could be argued that people worried about recession shouldn't be wasting money on trash.
N  10th of Jul, 2008 by    0 Votes
I must have a major case stupidity because I fell for her promises hook, liner and sinker. Right now I am trying to block a purchase that I made on her online network with my debit card . I probably have to open a new bank account because of this mess.
N  10th of Jul, 2008 by    0 Votes
For those who were asking, this is the website with the information on the mass emails sent by Jenner and co:
DR. JOE'S SNAKE OIL EMPORIUM: Promises, Promises27 Jun 2005 ... 4 Apr 2005 @ 23:24 by Ingrid Jahra @200.108.26.136 : Promises Promises ... This one calls herself Bethea Jenner. Thanks for this site, ...
www.newciv.org/nl/newslog.php/_v241/__show_article/_a000241-000140.htm - 360k -
N  11th of Jul, 2008 by    0 Votes
This might be of interest too:
http://technology.timesonline.co.uk/tol/news/tech_and_web/article4249602.ece
N  11th of Jul, 2008 by    0 Votes
I got one i think is interesting too about people writing their own testimonials. LOL.
http://www.nytimes.com/2006/09/04/technology/04republic.html?ex=1315022400&en=cc629c6ec5d5805d&ei=5088&partner=rssnyt&emc=rss
N  18th of Jul, 2008 by    0 Votes
Myhealthwealthandhappiness charged my bank account 6/16/08 for $36.90, and again on 7/17/08 for $36.90, these were unauthorized charges. I emailed both myhealthwealthandhappiness.com, and betheajenner.com, in June demanding a credit be given to my bank account for $36.90. Of course, I did NOT receive a response nor a credit.

I again emailed both again today, 7/17/08, and requested, again, they stop these charges, and credit my bank account. These unauthorized charges are considered FRAUD, and I doubt very seriously that I will receive a response, nor a credit to my bank account. They owe me $73.80, I know it's not much, but it is to my family. I have never received anything from these people, nor did I order anything. I did go to their website, but did cancel an order that I was going to place. I cancel due to me doing a little research. However, they held onto my bank account information, and charged me. I have read others complaining about them as well as myself. They apparently have done this same thing to other people.

Something needs to be done. Now, since they have taken money from my account, we won't be able to get as much food for the week, and there are 3 people in this household.

Denise
Overland Park, Kansas
U.S.A.
A  20th of Jul, 2008 by    0 Votes
I have been trying to contact her since 26th June this year, rang her loads of times, e-mailed her on every e-mail address of hers, asking for her to stop the payments comeing out of my account, but she still hasn't e-mailed me back or rang me back! I have getting really ... off with her. She has taken around £200 off me since September last year and she keeps sending me the same Buddas over and over again.

I've e-mailed her asking to Cancel this but have got no reply whatsover. I really don't know what to do, but I know I cant afford another £24.95 coming out of my account this month, because I have a 2 year old daughter to look after.

She is a complete and utter Con!

She has about 10 different e-mail addresses, addresses in London and in America. I live in England and I really don't know what to do, can someone please help me.

And Bethea if your reading this and if you have the cheek to answer this after not answering your Phone or the e-mails that I have sent you, I will ask you again.

CAN YOU STOP TAKING MONEY OFF OF ME AND CANCEL IT PLEASE!!!
N  9th of Jan, 2017 by    0 Votes
@Katie All you have to do is dispute this with your bank card. By law, VISA/MC/DISCOVER/AMEX protects their clients and consumers from fraud. Send in your attempt request that you said of by contacting her and use that as proof that you have done all and everything in your part to dispute and request a refund. More importantly send in a copy of the email from her as well stated that a full refund would be provided. The rest will be handled by your bank card
N  23rd of Jul, 2008 by    0 Votes
Her address is in North London and is on this website somewhere. It is outrageous what is going on with these people.

Post your Comment

Please check text spelling before submitting a comment
Your attitude towards Complaint Agree Neutral Disagree
Comment text
Attach photos (optional)

Bethea Jenner / MyHealthWealthAndHappiness.com / MyHWH.com Logo Bethea Jenner / MyHealthWealthAndHappiness.com / MyHWH.com
Customer Care Service
167 Cherry Street, PMB 292
Milford
Connecticut
United States - 06460
+1 203 672 XXXX
View Full Information
Contact Us
bdomains.com
     

Reply to

Send